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Hospitality Highlight: Holiday Inn Express & Suites Mall of America - MSP Airport

A fan of guest messaging in hospitality since she started, General Manager Veronica Rosbolt is elevating the experience for 99 percent of guests at her Holiday Inn Express & Suites Mall of America - MSP Airport.

Laura Beier

February 28, 2022

Hospitality Highlight: DoubleTree Boston Cambridge

This all-suites Hilton property uses Kipsu to influence SALT scores and build relationships between team members and guests.

February 3, 2020

Grinnell Thanksgiving Traditions

The Hotel Grinnell, with its old school roots and modern flair, is home-away-from-home for hundreds of students who can't make it home for the holidays.

Carolyn Cooper

November 21, 2019

Rapid Service at the Cambria Hotel & Suites Rapid City

Life moves fast in the “City of Presidents.” Learn how this Cambria team used digital messaging to keep up with its on-the-go guests.

Eva Dixon

October 15, 2019

Holiday Inn Sacramento Downtown Uses Kipsu to Go Above the Status Quo

Located in the heart of Sacramento, the Holiday Inn Sacramento Downtown utilizes guest messaging in many innovated ways through being more environmentally friendly to providing a line of communication even when the guest is out exploring the vibrant area.

February 14, 2019

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