Elevate Service with WhatsApp Digital Messaging

Create meaningful experiences with international guests with the WhatsApp integration.

Meet guests where they are

Reach over two billion users on WhatsApp by using the Kipsu integration. No cell service necessary: guests from all over the world can communicate with hotels via just a Wi-Fi connection.

Person using a smartphone with large chat bubbles appearing from the screen.

Person at desk working on laptop with large monitor showing web page design and a clock gear behind.

All-in-one platform

All messages flow through the same Kipsu dashboard—all channels, from WhatsApp to SMS can be managed from the same platform.

Time to Communicate

Digital messaging both gives guests time to read messages at their own pace and gives front desk teams more time to compose a response.

Person in suit next to a computer screen showing messages and a clock, symbolizing timely responses.

Person at a desk with chat bubbles showing US, Argentina, and France flags on a large screen.

Dodge Language Barriers

Communicate with guests in over 60 languages with the translate feature. Both incoming and outgoing messages can be translated directly within the platform.

Industry-leading guest messaging

Kipsu works with hundreds of thousands of hoteliers and has served over 35 million guests from around the globe through messaging. Hotel teams use Kipsu to streamline front desk operations, meet guests where they are, and ultimately drive higher guest satisfaction on TripAdvisor and brand survey scores.

Smartphone with two chat bubbles and a blue chat icon symbolizing messaging or communication.

Schedule a conversation.

Curious to learn more about Kipsu and digital messaging? Connect with a member of our team to get all of your questions answered.

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