Talk Bubbles

Team-Managed
Mobile Guest Service

Surprise and delight your customers.
Text to
1 (612) 217-1902
-- or --
+44 20 3322 1940
for more info.

What is it?

A fully hosted, completely managed environment for creating and maintaining Mobile Guest Service operations.

Who is it for?

Any company wanting to create extraordinary Guest Service Experiences. Public Facilities, Shopping Centers, Hospitality, Parking. Our flexible platform powers operations of all sizes.

Why use it?

We give you the control you need to easily and successfully manage instant, unique and real-time guest interactions.

Introduction Slideshare

Depending on your goals, Kipsu offers many useful features. Here is an introduction to some of the reasons for using Kipsu.

Sample Conversations

Imagine what kinds of conversations your customers will have with you before they post to review sites and social networks.
  • Guest: Where's a good store to get beaded jewelry? 1:16pm
    Concierge: There a few, start with [store name] or [store name] on the west end. Hope that helps! 1:19pm
    Guest: That does, thanks 1:21pm
    Concierge: No problem, let us know if you need anything else. Have a good day! 1:22pm
  • Guest: I'm sorry, but the restroom was absolutely awful. All the stalls were clogged, and there was garbage all over the floor. My day is ruined after seeing that! 6:42pm
    Concierge: So sorry to hear this, I've sent someone to clean this up immediately. If you'd like, please call me at XXX-XXX-XXXX 6:46pm
    Guest: I appreciate your apology, someone cleaning it up already. Thanks 6:57pm
  • Guest: Some guy is looking into car windows in the parking lot 8:48pm
    Concierge: Thanks for letting us know, we've sent security there immediately. What's he wearing? 8:51pm
    Guest: A black hat and a long red shirt 8:53pm
    Concierge: Thanks for letting us know, enjoy your night! 8:55pm
  • Guest: Garbage in the food court is over flowing 3:12pm
    Concierge: Thanks for letting us know, we'll send housekeeping right away. Have a good day! 3:15pm
    Guest: Wait this is a real person :) 3:17pm
    Concierge: It most certainly is :) 3:19pm
    Guest: Very cool! 3:23

Featured In

Biz Journal
TECH{dot}MN

Working With

Macerich
Westfield
Mall of America