Exceed Guest Expectations

Your team—together—helps you create an exceptional hotel experience. Exceed FCX is designed with each of your department’s needs specifically in mind. Give them the easy-to-use tools they need to keep operations running smoothly.

Kipsu Exceed Login
Preventative maintenance dashboard with room status, task progress, and user comments, plus Kipsu exceed FCX logo.

An easy-to-use platform designed to help your team catch issues before your guests do.

Hotel Log software interface shown on laptop and mobile displaying staff posts and management updates.

Hotel Log

Keep your team connected no matter the department! Now, the entire team can access and post on the Hotel Log to stay informed, ensuring a flawless guest experience!

Preventative Maintenance

Enable your team to spot & fix issues – before they ever become a guest complaint. Keep your property’s equipment, guestrooms, and public areas in tip-top shape with transparent & trackable preventative maintenance tasks.

Illustration of a worker kneeling next to a phone screen showing a hotel room maintenance app interface.
Computer and phone screens showing a ticket requests interface with tasks, locations, assignees, and due dates.

Tickets

The sooner your team knows there’s an issue, the sooner they can resolve it. Instantly create work orders with the ability to attach photos, assign priority, and be notified when the work is complete.

Shift Checklists

Automate your Daily Checklists: Schedule, assign, track and save your progress. Share for collaboration and use comments for seamless shift changes. Checklists can also help track Readings such as Pool Chemicals or HVAC set points.

Digital front desk AM shift checklist on a laptop and phone screen with task completion checkmarks.
Hotel housekeeping app interfaces on laptop and smartphone showing room cleaning statuses and work orders.

Housekeeping

Save time and improve your Labor costs! Deliver room assignments directly to a smartphone or tablet. Supervisors receive real-time notifications when a room is ready to be inspected and which room is currently being cleaned. Push Deep Cleaning Checklists and Housekeeping Projects during assignments to ensure organized completion.

Mobile and desktop views of Kipsu app showing guest complaints like loud AC and ants in room.

Guest Complaints

Decrease service recovery! Keep your team informed of guest complaints to begin the resolution process. Use the tracking and analytics to identify trends to prevent future complaints.

Purchase Orders

Digitize the paper trail by quickly submitting Purchase Order requests, collaborating, and viewing approvals. Approvals can be customized at the hotel or corporate level based on spend amount. Save time and increase accountability around your hotel’s spending.

Laptop and smartphone screens showing hotel guest request and task management software interfaces.
Mobile and desktop views of Kipsu app showing guest complaints like loud AC and ants in room.

Key Log

Rapidly check out or assign a key. Scan the QR code for ease and accessibility! Digitally keep a log of which employee has a key and when it was received and returned.

Tracking & Analytics

Every module comes with tracking and analytics to improve productivity and accountability. Our dashboards show relevant tasks by role to quickly determine what needs to be done each day.

Task card labeled medium priority by Patrick Day about a leaking sink in room 305 in English and Spanish.

Multilingual

Every member of your staff can use Kipsu Exceed with the ability to instantly translate between multiple languages, including Spanish, German and Chinese. Just double tap to quickly convert any post or message into the preferred language and vice versa.

Communication

Improve internal communication and easily be engaged – no matter where you are and what the preferred language is! Clearly communicate your needs to one another with direct or group messaging.

Chat screen titled Housekeeping with Jess B asking who is on WO #2506 in a conversation of 8 people.

How Kipsu Exceed FCX Works

Schedule a conversation.

Curious to learn more about Kipsu Exceed and cloud-based hotel operations? Connect with a member of our team to get all of your questions answered.