Dive Deeper

Dive into the details with Kipsu's assortment of white papers and case studies that explore messaging's impact on customer service.

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Current Case Studies and White Papers

Webinar: How Guest Messaging Boosts Heartbeat Scores

Hear from Veronica at Holiday Inn Minneapolis Bloomington and Kate from Kipsu about how guest messaging drives guest satisfaction and higher Heartbeat scores.

Webinar: The power of guest messaging

The pandemic introduced and accelerated new tech in the hospitality world. Some things, like social distancing and amenities reservations, (hopefully) will fall by the wayside. Other innovations— specifically digital messaging—are likely here to stay.

22 Free Welcome Note Templates for Hotel Guests

Leave a touch of personality welcoming guests or thanking them for their stay with these free hotel note and text message templates.

High Touch Service in the No-Touch Era

Understand how the pandemic has reshaped guest expectations of communication and service.

Kipsu + Hospitality Management Portfolios

Discover how Kipsu partners with portfolios of all sizes to revitalize guest engagement and boost satisfaction scores.

Kipsu + All Suites Hotels Case Study

The Hampton Inn & Suites Manteca found meaningful impact after implementing Kipsu's solution.

Kipsu + European Hotels Case Study

Kipsu partners with over 70 hotels across seven European countries helping them further engage with their guests via digital messaging

Kipsu + GDPR White Paper

Request a copy of our in-depth look into the possible influence of GDPR (The General Data Protection Regulation) in regards to Kipsu and digital messaging.

Kipsu + Extended Stay Hotels Case Study

Enhance the guest experience by extending service digitally

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