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Kipsu Blog

Read up on industry news, guest engagement best practices, and stories from Kipsu partners.

Messaging puts the "express" in "express check-out"

Make “express checkout” even more express with guest messaging. With more hotels embracing digital messaging and more guests expecting it, express check-out through messaging gives guests the power to leave early and hotels a chance to turn over rooms even faster.

Jenae Alderson

September 17, 2021

Hospitality Highlight: Hampton Inn Santa Clarita, a Dim Dev Two hotel

Get to know the operations manager at the Hampton Santa Clarita, Nate Jones! From a night auditor to the operations manager, Nate explains how he relies on his past work experience at Santa Clarita to create a friendly and inviting environment through digital messaging.

Jenae Alderson

September 9, 2021

5 Ways Digital Messaging Reduces Onboarding Stress

As messaging platforms become more adapted to the hospitality industry, it is also starting to streamline more processes. The moral of the story, the onboarding process just got easier. Read about five ways digital communication is making onboarding a bit more comfortable for everyone!

Kate Prostrollo

September 9, 2021

When will business travel resume? It's complicated...

Summer 2021 was a blockbuster season for the hospitality sector, yet business travel is still nonexistent. Will business travel return to 2019 levels? If so, when?

TJ Lind

September 1, 2021

5 Use Cases for Messaging That Are More Important Than Ever

The path to “normal” from pre-pandemic operations seems just around the corner or eons away, depending on who you ask. Throughout 2020 and 2021, we’ve had the privilege of supporting more than 3,000 hospitality partners as their playbooks were upended. Here are the top five use cases our partners have turned to messaging with:

Charlie Lehmann

August 31, 2021

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