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Kipsu Blog

Read up on industry news, guest engagement best practices, and stories from Kipsu partners.

Tackling busy seasons with hospitality messaging at Hilton Columbus Downtown

By ingraining hospitality texting into their everyday systems, the team at Hilton Columbus Downtown is able to tackle any guest request that comes their way and operate efficiently!

Laura Beier

August 15, 2022

Recipe for success: how to increase loyalty program sign ups with empowered teams

Hotels are encouraged to boost loyalty program sign ups at the property level, but this can be difficult when dealing with everyday operations. Learn how an empowered hospitality team can work together to drive sign ups and have some fun, too!

Laura Beier

August 12, 2022

Getting 10/10 reviews with hospitality messaging at the Holiday Inn & Suites Duluth-Downtown

As they bounce back from a tough stretch in the industry, the Holiday Inn & Suites Duluth-Downtown wanted to improve the guest experience—hotel texting to connect with guests is helping them do just that.

Laura Beier

August 10, 2022

Optimizing your staff without sacrificing patient experience

Patient experience should always be top of mind, but with staffing shortages across the healthcare industry, it can be tricky to make sure everyone is getting top care. With patient messaging, lean teams can operate efficiently and continue to give personalized treatment.

Laura Beier

August 3, 2022

Finding excitement at the Hard Rock Hotel & Casino Sioux City

An oasis off the Iowan freeway, the Hard Rock Hotel & Casino Sioux City has everything a business, vacation, or roadside traveler needs: an onsite restaurant, rooms with the signature Hard Rock flair, and stellar guest service amplified by hospitality messaging!

Laura Beier

August 1, 2022

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