Welcome

Kipsu Blog

Read up on industry news, guest engagement best practices, and stories from Kipsu partners.

Four Ways Digital Messaging Enhances Your Job

As technology, robots, and AI creep further and further into the service world, is there a place where human service and technology can co-exist? Absolutely.

November 18, 2024

10 Ways Hotels Can Make Guests Feel Welcome Upon Arrival

Making hotel guests feel welcome is a make or break deal in the hospitality industry. Learn easy tips on how to increase guest satisfaction, from guest messaging to signature treats.

November 12, 2024

Maximizing Efficiency in Hospitality: How Team Coordination Benefits from Text Messaging

Guest messaging for hospitality has proven to elevate the guest experience and increase efficiency across teams, but it can also provide a platform for internal communication across hospitality teams! Learn how top digital messaging solutions for hospitality are creating smooth channels of communication between teams to give information to new hires, manage shift changes, and send out employee surveys.

November 4, 2024

5 Ways Digital Messaging Reduces Onboarding Stress

As messaging platforms become more adapted to the hospitality industry, it is also starting to streamline more processes. The moral of the story, the onboarding process just got easier. Read about five ways digital communication is making onboarding a bit more comfortable for everyone!

Kate Prostrollo

October 21, 2024

Preventing Negative Reviews With Digital Messaging

Negative Reviews. Even the best of the best hotels get them from time to time. These reviews can leave you and your staff feeling frustrated, and the only thing you have the power to do is try and retroactively rectify the situation. While following up with a negative review is best practice, how can you go about proactively unmasking these reviews before they hit the internet?

October 17, 2024

Subscribe to our newsletter

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Welcome to our blog

Four Ways Digital Messaging Enhances Your Job

Healthcare Staff are Burned Out, and Patients are Feeling the Pain, Too.

Rethinking Resident Feedback in Multifamily: Beyond Traditional Surveys

Hospitality

10 Ways Hotels Can Make Guests Feel Welcome Upon Arrival

Maximizing Efficiency in Hospitality: How Team Coordination Benefits from Text Messaging

5 Ways Digital Messaging Reduces Onboarding Stress

Preventing Negative Reviews With Digital Messaging

Healthcare

Reaching Transient Patients With Digital Messaging

HIPAA Compliance When Texting Your Patients

The importance of communication in healthcare

Closing Gaps in Healthcare

Multifamily

How a Hospitality Mindset in Multifamily Boosts ROI

Property Managers and Personal Phones: Protecting Resident Data in a High Turnover Industry

Elevate Your Student Housing: A Digital Messaging Guide for the School Year

The Vital Significance of Resident Retention

Other Industries

Preventing Negative Reviews With Digital Messaging

Clearing Up Problems Before They Happen With Guest Messaging

Tis the Season of Shopping: Black Friday 2019

HITEC Minneapolis Special: The Ultimate Guide to Our Restaurants

Kipsu News

Dive In With Iloriem McLaughlin: A Career Journey From Healthcare to Tech

Dive In With Amber Sorenson: An Unconventional Path to Software Engineering

Message Received: Hilton Expands On-Property Messaging In Response to Changing Traveler Communication Preferences

Kipsu Celebrates One Year As Preferred Partner With IHG Hotels & Resorts

Kipsu Blog

Four Ways Digital Messaging Enhances Your Job

10 Ways Hotels Can Make Guests Feel Welcome Upon Arrival

Maximizing Efficiency in Hospitality: How Team Coordination Benefits from Text Messaging

5 Ways Digital Messaging Reduces Onboarding Stress

Preventing Negative Reviews With Digital Messaging