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Kipsu Blog

Read up on industry news, guest engagement best practices, and stories from Kipsu partners.

Tips to improve the unit maintenance process

A smoother maintenance system isn't just about repairs; it's about making your property a winning place to live for the long haul. So, by getting smart about how you prioritize, organize, and communicate through your maintenance request process, you're not just fixing things faster, you are making residents happier.

Sonja Swanson

July 1, 2025

5 guest messaging features that create a luxury experience for Marriott guests

Kipsu’s guest messaging offers many features that could easily increase your ROI. Whether it is food and beverage requests or team dashboards, these five guest messaging features are sure to make a Marriott stay unforgettable.

Sonja Swanson

June 30, 2025

Business travel made easy: 10 tips to enhance the experience for business and remote-working guests

If you wow the business traveler during their stay, you have got yourself one of the most loyal guests that will keep coming back. So how do you make sure your hotel sets them up for success? Check out these ten tips to ensure these guests are wow’ed.

Sonja Swanson

June 30, 2025

Resident turnover: 5 common reasons why your tenants move out

Any property manager knows the pains of resident turnover. With an average cost of $4,000 per resident, turnover is expensive, which is why it’s important to make sure you are creating a positive living environment for your tenants. And while there are some uncontrollable factors into a tenant leaving such as life changes or financial reasons, there are several common reasons a tenant leaves that are well within your control. Here are five common reasons many residents cite for not renewing their lease.

Sonja Swanson

June 26, 2025

The cost of a negative review

Hoteliers know that reputation is everything. A strong reputation from positive reviews brings hotels guest loyalty and an increase in revenue. Adversely, even one negative review can bring a hotel increased costs to repair their reputation. How much does a negative review cost? It isn’t just a simple loss of a booking or a comped room; it can cost you much more.

Sonja Swanson

June 24, 2025

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Welcome to our blog

5 guest messaging features that create a luxury experience for Marriott guests

Healthcare staff are burnt out, and patients are feeling the pain, too.

Tips to improve the unit maintenance process

Hospitality

Business travel made easy: 10 tips to enhance the experience for business and remote-working guests

The cost of a negative review

The return on investment: why hotels want Kipsu’s guest messaging in their 2026 budget

Improve your housekeeping operations with these key strategies

Healthcare

Reaching transient patients with digital messaging

HIPAA compliance when texting your patients

The importance of communication in healthcare

Closing Gaps in Healthcare

Multifamily

Resident turnover: 5 common reasons why your tenants move out

How a resident engagement model increases retention

Raising the bar: how luxury properties are elevating the resident experience

Why a bad experience can still lead to a great residence review

Other Industries

Preventing Negative Reviews With Digital Messaging

Clearing Up Problems Before They Happen With Guest Messaging

Tis the Season of Shopping: Black Friday 2019

HITEC Minneapolis Special: The Ultimate Guide to Our Restaurants

Kipsu News

Celebrating Women's History Month at Kipsu with Kelly Eisele

Meritocracy and Diversity

Dive in with Cara Sego: finding the career that fits best

Dive In With Iloriem McLaughlin: A Career Journey From Healthcare to Tech

Kipsu Blog

Tips to improve the unit maintenance process

5 guest messaging features that create a luxury experience for Marriott guests

Business travel made easy: 10 tips to enhance the experience for business and remote-working guests

Resident turnover: 5 common reasons why your tenants move out

The cost of a negative review