Service teams around the globe care for their customers and guests in unexpected ways through Kipsu.
Originally built hand-in-hand with world-class hospitality leaders, Kipsu aims to help service professionals extend top-notch service digitally. Through texting, in-app messaging, and social messengers, brands can meet guests where they are to provide elevated customer service.
"The product itself is phenomenal, but when I am asked about Kipsu, my answer always begins with how amazing they are to work with- an organization that values their partnerships."
"Kipsu has fundamentally changed the way that we connect with our lodging guests to enhance their service.
Kipsu's average lift in overall experience across service levels.
Kipsu's average lift in overall service across service levels.
Messaging allows your team to delegate and prioritize customer requests more efficiently than before, making your existing team capable of doing more. Customers can connect with your team through channels of their choice, creating a frictionless experience.