Virtual Events & Webinars

Join us in one of our webinar where we'll cover everything from a general overview of Kipsu and its capabilities, to brand-specific implementation, connections, and integrations.

Connect with anyone, anywhere

Messaging allows your team to delegate and prioritize customer requests more efficiently than before, making your existing team capable of doing more. Customers can connect with your team through channels of their choice, creating a frictionless experience.

Upcoming Events

Here is a list of upcoming virtual webinar events you can join.

Upcoming Events

See our upcoming LIVE webinars and register now!

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Past Events

If you missed our LIVE webinar, don't hesitate to view the video of our past events below.

How to Leverage Digital Messaging to Gain Strategic Insight into Property Performance.

Hotel management companies have the unique dilemma of providing top of the line guest service to each individual guest, while maintaining the operations of a wide portfolio of properties. One way to help merge these goals is by adding Digital Guest Messaging to your guest experience. 

In this webinar we will discuss how implementing Kipsu at your properties can:

  • Increase staff efficiency and elevate guest experience
  • Standardize processes across multiple properties
  • Provide insight in to property performance and trends

Guest Messaging meets Hotel Operations: Integrating your customer-facing systems with back-of-house.

The leader in Hotel Guest Messaging integrates seamlessly with the leader in Hotel Operations. With Kipsu and Quore working together, you can connect your front desk staff with your back of house services in a way that empowers your staff to ensure great service every step of the way.

In this webinar, we will cover the following:
- What is Kipsu?
- What is Quore?
- How do they integrate?
- Live Demonstration
- Q&A

Guest Messaging meets Hotel Operations: Integrating your customer-facing systems with back-of-house.

The leader in Hotel Guest Messaging integrates seamlessly with the leader in Hotel Operations. With Kipsu and Quore working together, you can connect your front desk staff with your back of house services in a way that empowers your staff to ensure great service every step of the way.

In this webinar, we will cover the following:
- What is Kipsu?
- What is Quore?
- How do they integrate?
- Live Demonstration
- Q&A

Elevate Guest Experience Through Digital Messaging Integration

Hotels using Kipsu Guest Messaging are already reaping the benefits of enhancing their guest experience through text messaging but SMS isn’t the only channel available. Kipsu provides a way to communicate with guests on all of their preferred channels, from social media to WhatsApp to provide hotels with more choice to connect with their guests through alternative messaging.

Through integrations with top messaging platforms, Kipsu users can reach guests where they’re at, answer common questions pre-arrival, and increase direct bookings. Learn about the following digital messaging channels in this webinar:

-WhatsApp
-Facebook Messenger
-Google Business Messages
-Apple Messages for Business
-LINE
-WeChat

Increase SALT Scores with Guest Messaging - Focused Service

Learn how to increase Hilton SALT Scores with guest messaging!

Through 10 years of working in the hospitality industry, Kipsu has found that hotel guest messaging heftily increases Hilton SALT scores. Users of Kipsu have seen on average 10% increases across categories in guest satisfaction. In this webinar, we'll go over:

1: Kipsu Demo (Kipsu Rep speaking)
   -An overview of  the implementation process
   -A Quick Product Demonstration
   -An explanation of potential outcomes (i.e. increased heartbeat scores)
   -An overview of support services
2: Hilton Partner Story
   -Overview of implementation at their property
   -How the property uses Kipsu (can be specific or general)
   -Any outcomes that they may have seen (increase in direct bookings, SALT scores, etc.)
3: Opportunity for Audience Q&A

Increase SALT Scores with Guest Messaging - All Suites

Learn how to increase Hilton SALT Scores with guest messaging! Through 10 years of working in the hospitality industry, Kipsu has found that hotel guest messaging heftily increases Hilton SALT scores. Users of Kipsu have seen on average 10% increases across categories in guest satisfaction. In this webinar, we'll go over:

1: Kipsu Demo (Kipsu Rep speaking)
     -An overview of the implementation process
     -A Quick Product Demonstration
     -An explanation of potential outcomes (i.e. increased heartbeat scores)
    -An overview of support services
2: Hilton Partner Story
     -Overview of implementation at their property
     -How the property uses Kipsu (can be specific or general)
     -Any outcomes that they may have seen (increase in direct bookings, SALT scores, etc.)
3: Opportunity for Audience Q&A

IHG + Kipsu - Guest Messaging Strategy Overview

This webinar will be focused on improving heartbeat scores using digital guest messaging and engagement strategies.

Throughout the webinar, you will be encouraged to submit questions. Thank you for your time, do let us know if you have any questions.