About Kipsu

Our mission is to help service professionals create wow experiences.

We create genuine human moments in an increasingly self-service world through digital messaging, enabling our partners to Meet the Moment.

Kipsu's team is based in Minneapolis, Minnesota.
What we do

Service at scale.

We strive to make individualized white-glove service accessible to all. Our solution is designed to augment service teams, allowing them to build personalized relationships with their guests at scale.

Our Values.

Our core values are more than just words; they're table stakes. From strategic and future planning, to everyday business, these pillars are at the center of everything we do.

We Go Beyond Together.

We hire bright, talented  team members from a variety of backgrounds. Our inclusive team harnesses its intelligence and curiosity to accomplish more than we ever could as individuals.  We are in this together and make decisions that benefit the greater good.

We Do the Work.

We pursue our work with relentless grit and determination, undeterred by the obstacles we inevitably encounter. We also believe that we can’t bring the company forward strategically without a realistic attitude about what work needs to get done to reach our goals. You need to chop wood before you can start a fire.

We Think Customer First.

Service is at the heart of all we do. We listen intently and seek to understand.  The success of our clients is our top priority, and we are creating relationships that last and that are built on trust  and respect.

We Play the Long Game.

Building a company to last requires hard work and endurance. We evaluate our impact and relationships over a long window of time, bring the pain forward, and make sustainable decisions.

We Are Builders.

Everyday we strive to build upon our strong foundation to create engaging innovation that will adapt in existing and new markets. We know that we have things to learn and improve upon and proactively seek out new information and prepare ourselves to crush challenges.  We treat each other like adults and think and act like owners in our shared responsibility for the company’s continued growth.

Want to join us?

We're looking for motivated people to join our growing team in Minneapolis. See our careers page to view all open positions and submit an application.