Elevate your guest engagement

With Kipsu, Hilton properties around the globe leverage messaging to catch actionable feedback from guests to boost SALT scores.

The only approved texting and digital messaging provider for

Kipsu is rooted in a simple, yet profound goal

Human service through digital channels

Elevate service professionals to the center of the customer experience, transforming transactional interactions into fully-developed relationships, and ultimately making every step of the customer journey a "perfect 10."

Kipsu works with 1,900+ Hilton properties across all service levels

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Curious to learn more about Kipsu and digital messaging? Connect with a member of our team to get all of your questions answered.