Kipsu is the only messaging service that integrates directly with the Hilton Honors member app.
Using hotel guest messaging, guests can message your team shortly before, during, and shortly after their stay. Guest details auto-populate in Kipsu, so you can immediately identify Hilton Honors loyalty members who message your team.
Loyalty program members can message with your team shortly before their stay begins, meaning you can seamlessly coordinate arrival details via hotel texting. Incoming Diamond member requesting a room upgrade, or earned a free night? Take care of the details with just a couple of messages.
Loyalty members already expect to manage all aspects of their stays from the Hilton Honors program app. With Kipsu, your property unlocks a new "Message Hotel" tile so guests can easily connect with your team.
When a guest messages your team via the Honors app, all of their reservation details and notes are automatically imported from OnQ. Impress guests by your knowledge of their preferences and tastes based on their previous conversations and notes.
Curious to learn more about Kipsu and digital messaging? Connect with a member of our team to get all of your questions answered.
