Submit requests and communicate the status to guests—all within the Kipsu dashboard!
As always, Kipsu provides hotel teams the industry-leading platform for receiving, managing, and answering guest requests through texting and digital messaging.
As guest work orders or housekeeping requests come in through messaging, hotel teams are able to create a ticket within the Quore dashboard with just the click of a button in Kipsu.
As the ticket is created, Kipsu's integration with Quore automatically pulls in the guest's last comment to add details to the ticket. Agents can add or change details as needed.
As updates are made in the Quore system and tickets move through the completion process, the guest conversation in Kipsu reflects these changes and provides details to agents at the front desk or on the PBX team.
Without tabbing between windows or calling across departments, team members are notified of completed work orders and can immediately send updates to guests, notifying them of its completion.
Kipsu works with hundreds of thousands of hoteliers and has served over 35 million guests from around the globe through messaging. Hotel teams use Kipsu to streamline front desk operations, meet guests where they are, and ultimately drive higher guest satisfaction on TripAdvisor and brand survey scores.
More than 4,300 hotels use Quore to be more efficient in their operations and improve overall guest satisfaction. Hotel teams leverage Quore to run all back-of-house operations as their preventative maintenance, housekeeping, and inspection solution.Learn more about Quore ⟶
Curious to learn more about Kipsu and digital messaging? Connect with a member of our team to get all of your questions answered.