Guests can communicate directly with hotel teams through the app for anything from requesting amenities, to scheduling a shuttle ride, or completing a post-stay survey.
Digital messaging makes the Wyndham Hotels & Resorts App a one-stop shop for guests. With personalized and elevated guest experiences, travelers will want to come back to a Wyndham property that makes it enjoyable and easy.
By adding guest messaging to the Wyndham Hotels & Resorts App, hotel teams can engage with guests at all points during the customer journey: from before they book their stay, during the in-stay, and after.
Guests can skip the front desk and do mobile check-in with the digital key features within the app. Digital messaging through Kipsu helps create human touchpoints to increase guest satisfaction.
With messaging capabilities within the app, guests can submit requests directly to front desk teams before it turns into a negative review.
Curious to learn more about Kipsu and digital messaging? Connect with a member of our team to get all of your questions answered.
