Kipsu + Quore

Connect your text and task management systems to create seamless, instant communication to fulfill guest requests at “wow, that was fast!” speeds

Two travelers with luggage ask hotel receptionist about towels using a smartphone app showing task alert.

Overview

With the Kipsu and Quore integration, your team can now make work orders and request tickets right from Kipsu, cutting out the middleman and getting tasks and requests to appropriate teams faster with less effort. 

Updates to Quore tickets are reported right in Kipsu, in real-time. Know the status of each guest request without leaving your Kipsu dashboard.

Reach out to your Kipsu Engagement Representative to get your Kipsu and Quore systems talking so your team can get back to delivering wow-inducing service to guests.

Quore Features

  • Task Tracking: Organizes housekeeping tasks and work orders across the team with real time updates to ensure satisfaction on its delivery
  • Helps staff accountability and productivity while surfacing opportunities for additional training or praise
  • Reporting: Detailed reports that show you whats working and what’s not
    - Brings in historical data for easy tracking and comparison
    - Help make informed decisions
    - Multi-Property reporting for Management Groups
  • Cleanings Plus: Using real-time, cloud-based technology, Cleanings Plus automatically signals rooms that are ready to be cleaned through staff mobile devices.
  • Mobile app available to help keep all staff, even those on the go, in the know
  • 22 languages currently available
  • Seamless service across and between shifts
    - Ability to pass along notes, followups, and important to-dos between shifts
    - Hotel event calendar for all employees to be in the know on whats happening at the property
Diagram showing Kipsu cloud messaging connecting hotel front desk staff to housekeeping, management, and maintenance teams.

Integration Features

- Real-time updates from Quore right to your Kipsu Dashboard. See who is accountable for the task, the up to date status of said task, and receive a notification when it is fulfilled, all without leaving Kipsu.
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- Internal document storage for easy transferring to interested guests.

Computer screen displaying Kipsu dashboard with magnified text focusing on honors tier and contact details.

How it works

Here's how the integration connections are made between Kipsu and Quore systems.

Kipsu Data
Data Flow
Quore Data
Housekeeping ticket
  • Location: 
    Room number, area of property
  • Item: 
    Request (towels, trash, new bedding, etc.)
  • Description: 
    Other helpful information, specifics
Blue outlined arrow pointing right with a stepped design on a transparent background.
Housekeeping ticket
  • Location: 
    Room number, area of property
  • Item: 
    Request (towels, trash, new bedding, etc.)
  • Description: 
    Other helpful information, specifics
Work Order
  • Location: 
    Room number, area of property
  • Item: 
    Request (toilet, AC, lights, etc.)
  • Issue: 
    What is wrong? (broken, missing, etc.)
  • Description: 
    Other helpful information, specifics
Blue outlined arrow pointing right with a stepped design on a transparent background.
Work Order
  • Location: 
    Room number, area of property
  • Item: 
    Request (toilet, AC, lights, etc.)
  • Issue: 
    What is wrong? (broken, missing, etc.)
  • Description: 
    Other helpful information, specifics
Status Updates: Kipsu receives
Blue arrow pointing left with stylized angular design on a transparent background.
Status Updates: Feedback when ticket is Open, In Progress, or Completed.
Hotel guest messaging interface showing request for towels and Quore housekeeping ticket management dropdown.

Learn More

Video titled 'Guest Messaging meets Hotel Operations' by Kipsu and Quore, dated September 21, 2022.

View the webinar

Together with Quore, we recorded a webinar that highlights our two systems and how they work together to provide hotel staff with the best communication, tracking, and guest experience tools at their fingertips.

How to get started

Here's how the integration connections are made between Kipsu and Quore systems.

About the company

Background

Quore is based in Franklin, TN. With over 10 years of experience in the industry, they have extensive knowledge of the hospitality industry. Their task management system is a cloud-based system and they have developed two products to serve the incident dispatch and resolution sectors of the hospitality industry.

Who should use it?

While Quore can be implemented at most any property, the feature-set is catered toward smaller to mid-sized hotels in need of additional communication between back of house teams.

Quore company logo with green stylized Q and gray text.
  • 6,000+ select and full-service properties
  • Partners in 35 countries
  • 800+ management companies
  • 96,000 users

Schedule a conversation.

Curious to learn more about Kipsu and digital messaging? Connect with a member of our team to get all of your questions answered.