Kipsu + Quore

Connect your text and task management systems to create seamless, instant communication to fulfill guest requests at “wow, that was fast!” speeds

Overview

With the Kipsu and Quore integration, your team can now make work orders and request tickets right from Kipsu, cutting out the middleman and getting tasks and requests to appropriate teams faster with less effort. 

Updates to Quore tickets are reported right in Kipsu, in real-time. Know the status of each guest request without leaving your Kipsu dashboard.

Reach out to your Kipsu Engagement Representative to get your Kipsu and Quore systems talking so your team can get back to delivering wow-inducing service to guests.

Quore Features

  • Task Tracking: Organizes housekeeping tasks and work orders across the team with real time updates to ensure satisfaction on its delivery
  • Helps staff accountability and productivity while surfacing opportunities for additional training or praise
  • Reporting: Detailed reports that show you whats working and what’s not
    - Brings in historical data for easy tracking and comparison
    - Help make informed decisions
    - Multi-Property reporting for Management Groups
  • Cleanings Plus: Using real-time, cloud-based technology, Cleanings Plus automatically signals rooms that are ready to be cleaned through staff mobile devices.
  • Mobile app available to help keep all staff, even those on the go, in the know
  • 22 languages currently available
  • Seamless service across and between shifts
    - Ability to pass along notes, followups, and important to-dos between shifts
    - Hotel event calendar for all employees to be in the know on whats happening at the property

Integration Features

- Real-time updates from Quore right to your Kipsu Dashboard. See who is accountable for the task, the up to date status of said task, and receive a notification when it is fulfilled, all without leaving Kipsu.

- Internal document storage for easy transferring to interested guests.

How it works

Here's how the integration connections are made between Kipsu and Quore systems.

Kipsu Data
Data Flow
Quore Data
Housekeeping ticket
  • Location
    Room number, area of property
  • Item
    Request (towels, trash, new bedding, etc.)
  • Description
    Other helpful information, specifics
Housekeeping ticket
  • Location
    Room number, area of property
  • Item
    Request (towels, trash, new bedding, etc.)
  • Description
    Other helpful information, specifics
Work Order
  • Location
    Room number, area of property
  • Item
    Request (toilet, AC, lights, etc.)
  • Issue
    What is wrong? (broken, missing, etc.)
  • Description
    Other helpful information, specifics
Work Order
  • Location
    Room number, area of property
  • Item
    Request (toilet, AC, lights, etc.)
  • Issue
    What is wrong? (broken, missing, etc.)
  • Description
    Other helpful information, specifics
Status Updates: Kipsu receives
Status Updates: Feedback when ticket is Open, In Progress, or Completed.

Learn More

View the webinar

Together with Quore, we recorded a webinar that highlights our two systems and how they work together to provide hotel staff with the best communication, tracking, and guest experience tools at their fingertips.

How to get started

Here's how the integration connections are made between Kipsu and Quore systems.

About the company

Background

Quore is based in Franklin, TN. With over 10 years of experience in the industry, they have extensive knowledge of the hospitality industry. Their task management system is a cloud-based system and they have developed two products to serve the incident dispatch and resolution sectors of the hospitality industry.

Who should use it?

While Quore can be implemented at most any property, the feature-set is catered toward smaller to mid-sized hotels in need of additional communication between back of house teams.

  • 6,000+ select and full-service properties
  • Partners in 35 countries
  • 800+ management companies
  • 96,000 users

Schedule a conversation.

Curious to learn more about Kipsu and digital messaging? Connect with a member of our team to get all of your questions answered.