Enhance the guest experience by extending service digitally
An in-depth look at how a single property was able to extend its service network beyond the front desk and phone lines, capture feedback before a guest checks out, and dramatically boost online reviews.
Expect to Find:
Discover the correlation between a hotel's TripAdvisor score and rank
How the Hampton Inn & Suites Manteca was able to facilitate over 2,100 guest conversations in just a few months
See how the property eliminated 1-,2-, and 3- Star Reviews within six months of launching Kipsu
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