Join us for a discussion on tried and true hospitality practices used to elevate the guest experience with a former hospitality professional. Our focus will be on how the multifamily industry can apply these practices to their current resident engagement strategies and, in turn, drive resident retention.
In this webinar we will discuss:
- Milestones in the resident/guest journey
- Personalized communication
- Handling negative sentiment
- Resident/guest satisfaction
Curious to learn more about Kipsu and digital messaging? Connect with a member of our team to get all of your questions answered.