August 2018 Shopping Status Report

Explore how shoppers are using digital messaging to enhance their experience



September 10, 2018

As digital messaging grows in the retail space, trends regarding shopper engagement and satisfaction emerge. Take a look at how retail leaders are seeing increased text traffic from 2017 to 2018, the breadth of channels they offer, what the busiest day of 2018 is so far regarding digital messaging, and even how many shoppers asked for directions in a single day!

August 2018 Kipsu Shopping Status Report

Interested in shopper engagement? Hear directly from Nathaniel Yamamoto, the Concierge Manager of Westfield Topanga & The Village, and how his team revolutionized customer service at their retail center.

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Curious to learn more about Kipsu and digital messaging? Connect with a member of our team to get all of your questions answered.