Kipsu | Meet the moment.

The return on investment: why hotels want Kipsu’s guest messaging in their 2026 budget

It’s that time of year where everyone is looking at budgets for the next year and deciding what is worth keeping, removing, or adding to the budget. As hotels and management companies continue to find ways to increase efficiency and reduce fines and comped rooms, many are evaluating their tech stack. As a leading guest messaging solution trusted by the most recognized brands, Kipsu is the tech tool your hotel needs to boost loyalty recognition, loyalty signups, and survey scores. Here are just a few ways Kipsu can help your hotel realize ROI across the property.

March 21, 2019

The Hotel Grinnell: Still an Institution of Learning

How this boutique hotel grew away from phones and embraced digital messaging

Learn how this boutique property in Iowa 'Surprises and Delights' its guests and community with the help of text messaging.

March 15, 2019

Mobile Key—The Pros and Cons of the Growing Hotel Tech Trend

The good, the bad, and the ugly of the contactless check-in

...And How to Handle the Cons Like a Pro!

February 14, 2019

Holiday Inn Sacramento Downtown Goes Above the Status Quo

How this California property uses Kipsu to connect with guests and make their experience memorable

Located in the heart of Sacramento, the Holiday Inn Sacramento Downtown utilizes guest messaging in many innovated ways through being more environmentally friendly to providing a line of communication even when the guest is out exploring the vibrant area.

January 24, 2019

5 Ways To Personalize Digital Messaging

How to add a personal touch and elevate the guest experience with hotel texting.

Guests want to know that they're talking to a person. So what can you do to avoid sounding robotic?

January 23, 2019

Fake Online Reviews: Are They Real?

All you need to know about online reviews and how to respond.

...And what can you do about them?

December 21, 2018

Leveraging Text Messages To Build Relationships

How the Staybridge Suites Atlanta Midtown is using hotel guest messaging to connect with guests

The Atlanta Staybridge Suites is known for its desirable location and their unique offerings. Learn how Kipsu has increased its staff’s ability to personalize conversations and show its individuality!

November 16, 2018

“Instagram Worthy” Hotels

The Importance of Social Media Within the Hospitality Industry

The hospitality industry is gaining momentum within the social media world and is seeing the perks of engaging with potential guests.

November 8, 2018

New Case Study: Kipsu + Extended Stay Hotels

A look at how Kipsu has increased guest satisfaction at extended stay properties

A recent case study gives an in-depth look at text messaging’s unique ability to impact extended stay hotels from day-to-day operations to long-term guest satisfaction.