Meeting Guests Where They Already Are: Statistics Showing the Importance of Hotel Texting

We have the numbers to back up why guest messaging is a need for hotels (infographic included).


Carolyn Cooper


June 24, 2024

Texting has been redefined as a crucial mode of communication between companies and their customers, marking a significant shift in business interaction especially in the hospitality industry. It has also become a way for hotels to differentiate themselves from competitors that are less tech-savvy. And the numbers speak for themselves: check out this infographic showcasing the importance of texting in today's hospitality industry.

Schedule a conversation.

Curious to learn more about Kipsu and digital messaging? Connect with a member of our team to get all of your questions answered.