The Best of the Best

How Tharaldson Hospitality Management uses guest messaging to make their properties No. 1

Tharaldson Hospitality Management is aiming for a goal to be the best in hospitality across their 82 hotels by using technologies like hotel guest messaging. A great example of this is the Hilton Garden Inn Phoenix/Tempe ASU Area, that used hotel texting to become the number one property out of 58 in Tempe, Arizona.

Roadside Assistance and Honeymoon Saves

The DoubleTree by Hilton Putrajaya Lakeside “texts” guest service to the next level

The sky's the limit for guest service at the DoubleTree by Hilton Putrajaya Lakeside. Using hotel text messaging, staff is able to make sure guests have everything they need at this lakeside property.

Keeping It Contactless

How everyone can stay safe with hotel texting

As the world opens back up, some travelers still want (or need) to keep to themselves. Learn how to accommodate for the contactless traveler with hotel texting, customized housekeeping practices, and mobile key.

Best Messaging Practices for Each Wyndham Rewards Loyalty Tier

Hospitality loyalty programs are a win-win—guests get rewarded for each hotel stay, and hotel brands get more direct bookings and loyal customers. To ensure all Wyndham Rewards members feel special, use customized messaging for each loyalty tier!

Bringing Hospitality Experience to the Table – Part 3: Tony Trousdale

From the Bellagio Las Vegas to hospitality texting in Minneapolis, Tony Trousdale has done it all in hospitality. His customer-first approach helped him thrive in arguably the most exciting endeavors in the hospitality industry and we’re so lucky he brought those guest-focused skills to Kipsu!

Hotel Text Messaging Is for Everyone

Hospitality messaging isn't just for luxury hotels—digital messaging can help all hotel tiers provide stellar service

Text messaging for hospitality isn’t just for the Waldorf Astoria’s of the world! Messaging with guests creates a better experience for both hotel staff and guests, no matter the hotel tier.

WFH: Work From Home or Work From Hotel?

How hotels are doubling as remote work spaces

A rising trend in just about every industry is remote work. As travelers continue to blend business and leisure (there’s even a word for this: “bleisure”), they’re looking for accommodations that can fit all of their needs. Your hotel can adapt to this hospitality trend by providing secure Wi-Fi, common areas for working, and more.

Bringing Hospitality Experience to the Table – Part 2: Keelie Swafford

Hospitality is a unique industry—from working long hours to meeting people from all over the world, every day is different. That’s why it’s so wonderful to have hotel team experts on the Kipsu team like Keelie Swafford!