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Resident events activities can often be looked at simply by the numbers. How many people attended? How many signed up? But just as each resident is more than a statistic, the success of these events goes beyond numbers.
Fostering community is important in the multifamily industry, as it boosts resident satisfaction and retention. Property managers should take initiative in creating a strong sense of community to create loyalty and connection with their residents. If you want to boost your property’s reputation and improve overall community morale, take these tips for building your connected community.
A smoother maintenance system isn't just about repairs; it's about making your property a winning place to live for the long haul. So, by getting smart about how you prioritize, organize, and communicate through your maintenance request process, you're not just fixing things faster, you are making residents happier.
October 27, 2022
On-site property managers are dealing with it all, and sometimes resident experience falls through the cracks. With humanized digital messaging services, teams can ensure residents are taken care of and increase resident retention.
October 14, 2022
Digital messaging is a great solution for connecting with residential communities. But with just about everything digital, it takes a bit extra to make messages feel personal. With these 5 tips, ensure that your residents know that they're dealing with a real person.
September 1, 2022
As the rental industry becomes even more competitive and demanding, it may be time to adopt the “best-of-breed” model to connect with residents via resident texting and other digital messaging platforms. Not only does it provide a seamless communication line for residents and property managers, but it’s the way the people want.
August 1, 2022
While a CRM can send and receive text messages, it doesn't necessarily have all the capabilities needed for robust and rich resident engagement. Explore aspects of resident messaging that property managers should consider when evaluating systems and solutions.
February 18, 2020
Southern Oregon University used emojis as its newest initiative to elevate student engagement. Residential staff at SOU find digital messaging provides a safe space for their students to communicate.
Residential turnover rates are crazy high—but they don't have to be! Nobody wants to move. These 3 things will improve your renter retention.
April 20, 2023
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