Bringing Hospitality Experience to the Table – Part 2: Keelie Swafford

Hospitality is a unique industry—from working long hours to meeting people from all over the world, every day is different. That’s why it’s so wonderful to have hotel team experts on the Kipsu team like Keelie Swafford!

Has Hotel Texting Helped the Hospitality Industry Bounce Back?

Travel numbers are still on the rise and getting back to pre-pandemic levels, but hotel staffing isn’t. How is the hospitality industry keeping up with the demand? Tools like hotel text messaging systems have been helping increase efficiency, boost guest satisfaction, and provide contactless communication for cautious guests.

Bringing Hospitality Experience to the Table Part 1: Nick Mathewson

From Bloomington, Minnesota, to the famous Fairmont in San Francisco, and back again, Nick Mathewson has spent the majority of his career in the hospitality industry. Now, he’s taking those people skills and love for learning to a position in customer success with Kipsu!

Better Together: How Kipsu + Quore Streamline Operations

Nowadays, there are a lot of hotel technologies that are increasing efficiencies on their own—but some work even better together. The Kipsu + Quore integration is a great example of seamlessly combining processes to better serve guests—hotel teams can submit requests and communicate the status to guests, all through one dashboard.

Every Day Is Different at the Westin Jekyll Island

From guest requests to saving the wedding day, hotel texting helps this Marriott team do it all

It’s busy year-round at the Westin Jekyll Island with outdoor activities, weddings, and conferences. To make sure all guests are taken care of, the team uses hospitality texting for communication throughout the day that doesn’t disrupt the flow of either party.

Navigating the Hospitality Budget Season

How to effectively budget so your hotel can stay competitive and efficient

As hotel staffing continues to be slim and travel numbers continue to soar, there couldn’t really be a worse time for budget season. But by evaluating a hotel tech stack, implementing efficient technology such as hotel messaging, and working together, hospitality teams can create flexible budgets to prepare them for uncertainty.

Hotel Texting to the Rescue

Times when hospitality texting (quite literally) saved the day

Hospitality texting is primarily for guest requests and communication between teams to remain efficient — but it can also be used in times of dire need! Learn how hotel messaging can come in handy when it’s a more serious matter.

Creating Relationships at the Avid Hotel Roseville-Minneapolis North

Why this Minnesota property loves connecting with guests via hotel texting

The avid hotel Roseville-Minneapolis North is increasing efficiency and creating relationships with guests via hospitality texting. Whether it’s updates about the property or fostering friendships with regulars, hotel texting is bridging the gap between guest and hotel team.