Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
The Drake Hotel leveraged Kipsu Exceed FCX to improve team communication and operational efficiency.
The Crowne Plaza, Perth joined Kipsu, and just 30 days later they had improved their loyalty recognition score by more than 10%! We sat down with their Operations Manager, Kai Kenkal, to learn more about their success with guest messaging and how they were able to leverage this tool to boost loyalty recognition. See what Kai has to say about Kipsu!
Our international partners are making more connections with guests in an approachable way using Kipsu. As texting has become the norm, it has been easier for guests and staff to communicate through this method. We sat down with Amber Tan as she shared her experience with Kipsu at their property. From gaining direct feedback from guests to efficient response times from staff, Amber has already seen the success Kipsu is bringing to Citadines.Watch our video to hear her insights on how hotel texting helps build relationships with their guests!
October 4, 2019
Two of Kipsu's customer partners, the Hilton Garden Inn Atlanta Downtown and the Hilton Minneapolis, played a role in hosting the previous two Super Bowls.
August 30, 2019
Learn how this Wyndham property ditched welcome phone calls for text messages to boost guest satisfaction.
Located in the "Home Furnishings Capital of the World," the Courtyard High Point serves families and business travelers. After their first month, this property became one of Kipsu's most active users. By integrating guest messaging into their operations, their staff now feel closer to their guests. Read how Courtyard High Point is leveraging Kipsu to best serve their staff and guests.
June 20, 2019
General Manager, Vincent Singletary, shares his story on what drew him to the hospitality industry and tips on how to be a successful General Manager.
May 28, 2019
The Reservations Manager and Director of Operations at the Hilton Sydney highlight how they value creating meaningful relationships with their guests and providing top-notch customer service.
March 21, 2019
Learn how this boutique property in Iowa 'Surprises and Delights' its guests and community with the help of text messaging.
February 14, 2019
Located in the heart of Sacramento, the Holiday Inn Sacramento Downtown utilizes guest messaging in many innovated ways through being more environmentally friendly to providing a line of communication even when the guest is out exploring the vibrant area.
December 21, 2018
The Atlanta Staybridge Suites is known for its desirable location and their unique offerings. Learn how Kipsu has increased its staff’s ability to personalize conversations and show its individuality!
By ingraining hospitality texting into their everyday systems, the team at Hilton Columbus Downtown is able to tackle any guest request that comes their way and operate efficiently!
August 15, 2022
As they bounce back from a tough stretch in the industry, the Holiday Inn & Suites Duluth-Downtown wanted to improve the guest experience—hotel texting to connect with guests is helping them do just that.
August 10, 2022
An oasis off the Iowan freeway, the Hard Rock Hotel & Casino Sioux City has everything a business, vacation, or roadside traveler needs: an onsite restaurant, rooms with the signature Hard Rock flair, and stellar guest service amplified by hospitality messaging!
August 1, 2022
Ensure each guest experience is special at every tier of the Hilton Honors Program with curated language and more insights into each guest demographic.
July 27, 2022
Hotel texting not only benefits lean hospitality teams, but makes the guest experience memorable! Learn about a guest’s experience using hospitality texting at a partner location in Milwaukee, Wisconsin.
July 12, 2022
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