Guest Communication = the Key to Providing a Standout Experience

Why hotel texting is that missing piece for a memorable stay

With increased travel and decreased sympathy for lean teams, hotel staff needs to get creative to provide the same great experience. With tools like hospitality messaging, fewer team members can manage multiple touchpoints throughout the stay and quickly resolve guest requests, maintaining that personalized experience without overworking staff.

Keep Reviews Merry With the Mid-Stay Check-In

Avoid bad reviews by checking in on guests throughout their stay using hotel texting

Nowadays, everyone has a smartphone and prefers texting over calling—which means guests may not report something that’s wrong with their hotel room if they have to call or go to the front desk. With hotel texting, capture feedback instantly and fix issues that come up before they become bad reviews.

Keeping It Contactless

How everyone can stay safe with hotel texting

As the world opens back up, some travelers still want (or need) to keep to themselves. Learn how to accommodate for the contactless traveler with hotel texting, customized housekeeping practices, and mobile key.

Best Messaging Practices for Each Wyndham Rewards Loyalty Tier

Hospitality loyalty programs are a win-win—guests get rewarded for each hotel stay, and hotel brands get more direct bookings and loyal customers. To ensure all Wyndham Rewards members feel special, use customized messaging for each loyalty tier!

Hotel Text Messaging Is for Everyone

Hospitality messaging isn't just for luxury hotels—digital messaging can help all hotel tiers provide stellar service

Text messaging for hospitality isn’t just for the Waldorf Astoria’s of the world! Messaging with guests creates a better experience for both hotel staff and guests, no matter the hotel tier.

WFH: Work From Home or Work From Hotel?

How hotels are doubling as remote work spaces

A rising trend in just about every industry is remote work. As travelers continue to blend business and leisure (there’s even a word for this: “bleisure”), they’re looking for accommodations that can fit all of their needs. Your hotel can adapt to this hospitality trend by providing secure Wi-Fi, common areas for working, and more.

Has Hotel Texting Helped the Hospitality Industry Bounce Back?

Travel numbers are still on the rise and getting back to pre-pandemic levels, but hotel staffing isn’t. How is the hospitality industry keeping up with the demand? Tools like hotel text messaging systems have been helping increase efficiency, boost guest satisfaction, and provide contactless communication for cautious guests.

Better Together: How Kipsu + Quore Streamline Operations

Nowadays, there are a lot of hotel technologies that are increasing efficiencies on their own—but some work even better together. The Kipsu + Quore integration is a great example of seamlessly combining processes to better serve guests—hotel teams can submit requests and communicate the status to guests, all through one dashboard.