Bleisure travel made easy: 10 tips to enhance the experience for business and remote guests

Hotel service that lets guests be productive and relaxed around the clock.

If you wow the business traveler during their stay, you have got yourself one of the most loyal guests that will keep coming back. So how do you make sure your hotel sets them up for success? Check out these ten tips to support your bleisure guests.

How hotels should communicate their sustainability practices to guests

Bring awareness of your property’s green practices for the eco-conscious travelers

Guests have increasingly become more environmentally conscious; almost 75% of global travelers reported preferring to staying at hotels that implement sustainable practices. Not only do hotels need to adapt their operations to help fight climate change, but they also need to adapt to keep guest loyalty and attract new guests. The problem, however, is how do you get guests to partake in your green initiatives, and how will they know what sustainability efforts you are making? Through effective communication and messaging, you will be able to bring awareness to your guests while also encouraging them to participate in your eco-friendly practices.

Property management system integrations: Marriott benefits from using a PMS connector with guest messaging technology

Kipsu's technology connects with Marriott software like Fosse so you can focus on connecting with your guests.

As Marriott’s only approved guest messaging vendor, Kipsu continues to drive success across Marriott brands. Whether it’s for your staff or guests, digital messaging technology is building a better experience for everyone. There’s just one question: is adding another software system more work than it’s worth? 

The importance of language translation in hotels

Why your multilingual hotel staff needs a SaaS with translation capabilities

With different staff speaking different languages, communication can be tough, even within your team. But it doesn’t have to be difficult if you implement the right tools for your staff. So, what are these challenges, and how do we overcome them?

5 hospitality trends you will see in 2025.

What are hotels doing this year to elevate the guest experience?

Welcome to 2025! Every new year brings with it new trends, topics, and new buzz-worthy talk tracks, and it’s no different for hospitality. Hotels need to keep up with the times to keep guests enjoying their stay and recommending the hotel to others. So what are some trends we expect to really take off in 2025? We’re placing our bets on these 5 hospitality trends in the new year!

Build strong BOH communication at your hotel with these tips

Implement these communication practices with your back-of-house staff to boost your guest satisfaction

A guest experience can truly be determined by your BOH team communication. If communication falls apart, the guests will feel it. Keep your guest satisfaction high with these team communication tips!

Preventative maintenance: A plan to keep your hotel repair costs low and your guest satisfaction high

Tips to stay on top of your hotel’s preventative maintenance

Preventative maintenance is one of those things that, while important, often gets ignored or de-prioritized for other stuff - until it’s too late. Now that the hospitality industry has bounced back, brands are requiring more properties to stay current with their preventative maintenance, getting properties back up to where they should be. So how can properties maintain brand standards while also mitigating large expenses and repairs?

Four Ways Digital Messaging Enhances Your Job

As technology, robots, and AI creep further and further into the service world, is there a place where human service and technology can co-exist? Absolutely.