Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
Hoteliers know that reputation is everything. A strong reputation from positive reviews brings hotels guest loyalty and an increase in revenue. Adversely, even one negative review can bring a hotel increased costs to repair their reputation. How much does a negative review cost? It isn’t just a simple loss of a booking or a comped room; it can cost you much more.
Kipsu’s guest messaging offers many features that could easily increase your ROI. Whether it is food and beverage requests or team dashboards, these five guest messaging features are sure to make a Marriott stay unforgettable.
If you wow the business traveler during their stay, you have got yourself one of the most loyal guests that will keep coming back. So how do you make sure your hotel sets them up for success? Check out these ten tips to ensure these guests are wow’ed.
December 21, 2018
The Atlanta Staybridge Suites is known for its desirable location and their unique offerings. Learn how Kipsu has increased its staff’s ability to personalize conversations and show its individuality!
November 16, 2018
The hospitality industry is gaining momentum within the social media world and is seeing the perks of engaging with potential guests.
November 8, 2018
A recent case study gives an in-depth look at text messaging’s unique ability to impact extended stay hotels from day-to-day operations to long-term guest satisfaction.
November 5, 2018
Travelers are seeking unique, localized experiences and major hotel brands are responding. Journey down the introduction, impact, and growing trend of soft brands in the hospitality industry, which shows no signs of slowing down.
October 16, 2018
Read about how the Sofitel London St. James uses technology combined with a dynamite location to provide a fantastic guest experience in the heart of the city.
October 11, 2018
Learn more about why people are drawn to glamping and where this new trend is going in the future.
September 24, 2018
The Mount Pleasant Comfort Inn & Suites is known for being a leading property brand wide. Learn how Kipsu has impacted their guest service operations and helped land their team in the top 5% of all Comfort Inn properties!
September 10, 2018
Leaving fur babies behind while the rest of the family goes on vacation? Most pet parents say, “you’re barking mad!” and hotels are listening.
A look inside our society's obsession with hauntings, paranormal activities, and all things spooky.
October 21, 2019
Life moves fast in the “City of Presidents.” Learn how this Cambria team used digital messaging to keep up with its on-the-go guests.
October 15, 2019
Two of Kipsu's customer partners, the Hilton Garden Inn Atlanta Downtown and the Hilton Minneapolis, played a role in hosting the previous two Super Bowls.
October 4, 2019
Explore ways to meet and exceed the high expectations of modern business travelers.
September 12, 2019
Learn how this Wyndham property ditched welcome phone calls for text messages to boost guest satisfaction.
August 30, 2019
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