Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
Kipsu, a leader in frontline customer experience software, is proud to announce the acquisition of Lodgistics, a cutting-edge hotel operations software that revolutionizes the way hoteliers manage day-to-day operations, streamline workflows, and enhance guest services.
See how DoubleTree by Hilton Raleigh-Cary moved up in the overall score rankings by implementing Kipsu Exceed FCX!
There are several front desk software options on the market today, but not all of them are created equally. Since this is such a critical backbone to the day-to-day business operation and plays such a big role in the guest experience, it is important that you consider these 4 must-have features when selecting your hotel front desk software.
May 17, 2019
Explore Minneapolis like a local! Kipsuvians' describe their top picks for art galleries, lakes, sporting events, and more.
April 30, 2019
Kipsu’s newest case study highlights its growing international presence and the specific impact guest messaging has made on hotels’ daily operations.
March 27, 2019
“Kipsu has enabled us to meet guests where they are and reach them through their preferred channels. Digital messaging ensures our teams capture feedback during the stay, before it reaches online outlets.” - Cyndi McDonald, Atrium’s VP of Brand Relations & Quality Assurance
March 21, 2019
Learn how this boutique property in Iowa 'Surprises and Delights' its guests and community with the help of text messaging.
March 15, 2019
...And How to Handle the Cons Like a Pro!
February 14, 2019
Located in the heart of Sacramento, the Holiday Inn Sacramento Downtown utilizes guest messaging in many innovated ways through being more environmentally friendly to providing a line of communication even when the guest is out exploring the vibrant area.
January 24, 2019
Guests want to know that they're talking to a person. So what can you do to avoid sounding robotic?
January 23, 2019
...And what can you do about them?
Onboarding for hospitality messaging tools can be a simple and efficient process—Kipsu's personalized approach helps ensure every team is ready to utilize the hotel texting service.
April 28, 2022
Using WhatsApp as a hospitality messaging solution is elevating an already luxury experience for guests at the Shangri-La Al Husn and Shangri-La Bar Al Jissah in Oman.
April 25, 2022
With travel numbers nearing pre-pandemic levels and high turnover in the industry, onboarding is as important—and potentially stressful—as ever. Good thing there are ways to outline a process and streamline it with tools like digital messaging platforms!
April 21, 2022
Digital messaging in hospitality can help bridge language gaps, increase efficiency for lean hotel teams, and create a more accessible channel for effective communication. Learn how to use WhatsApp to increase guest satisfaction at hotels worldwide.
April 18, 2022
Kipsu is excited to announce that we have been selected as a Preferred Vendor by IHG Hotels & Resorts for their family of 17 brands. In partnership with IHG, Kipsu is excited to help IHG’s entire portfolio of properties elevate their guest engagement and boost IHG’s guest satisfaction through digital messaging and texting.
April 12, 2022
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