Holiday Inn Sacramento Downtown Goes Above the Status Quo

How this California property uses Kipsu to connect with guests and make their experience memorable

Located in the heart of Sacramento, the Holiday Inn Sacramento Downtown utilizes guest messaging in many innovated ways through being more environmentally friendly to providing a line of communication even when the guest is out exploring the vibrant area.

5 Ways To Personalize Digital Messaging

How to add a personal touch and elevate the guest experience with hotel texting.

Guests want to know that they're talking to a person. So what can you do to avoid sounding robotic?

Leveraging Text Messages To Build Relationships

How the Staybridge Suites Atlanta Midtown is using hotel guest messaging to connect with guests

The Atlanta Staybridge Suites is known for its desirable location and their unique offerings. Learn how Kipsu has increased its staff’s ability to personalize conversations and show its individuality!

New Case Study: Kipsu + Extended Stay Hotels

A look at how Kipsu has increased guest satisfaction at extended stay properties

A recent case study gives an in-depth look at text messaging’s unique ability to impact extended stay hotels from day-to-day operations to long-term guest satisfaction.

Creating Guest Relationships in Mount Pleasant

How the team at The Comfort Inn & Suites Hotel and Conference Center in Mount Pleasant, Michigan uses hotel texting to connect with guests

The Mount Pleasant Comfort Inn & Suites is known for being a leading property brand wide. Learn how Kipsu has impacted their guest service operations and helped land their team in the top 5% of all Comfort Inn properties!

Hospitality Highlight: Crystal Cove Beach Resort

How this beach destination is making experiences even more memorable with hospitality messaging

Learn how Kipsu's partnership with the Crystal Cove Beach Resort has impacted the resort's communication and guest service on their stunning beachfront property.

Leveraging Kipsu in Unexpected Situations

Although we all hope to never be caught in an emergency situation, they do happen from time to time. See how a few of our incredible partners leveraged Kipsu to help increase communication and alleviate stress during some unexpected scenarios.

Hospitality Highlight: Grand Geneva Resort & Spa

How hotel texting boosts efficiencies across this Wisconsin destination

Grand Geneva Resort is a four-diamond facility and has on-property amenities like a spa, golf course, hiking trails, and ski slopes. The resort primarily attracts guests from the Chicago metro and the greater Milwaukee area. The staff at Grand Geneva have truly embraced the power of text messaging and is taking their exceptional service to the next level. This has helped provide exceptional service which exceeds the expectations guests are hoping for, without the staff having to read between the lines.