Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
Kipsu, a leader in frontline customer experience software, is proud to announce the acquisition of Lodgistics, a cutting-edge hotel operations software that revolutionizes the way hoteliers manage day-to-day operations, streamline workflows, and enhance guest services.
During Women’s History Month, we reflect on and revere the achievements, contributions, and resilience of women that helped pave a path for us. We use this month to also celebrate the progress made (PANTS!) and look for ways to further foster equality and equity in the future.
It's important in times of cultural change that we leaders be clear about our values. In that spirit, this post aims to share Kipsu's position on what the word meritocracy means and what our team members, applicants, customers, users and shareholders can expect of us.
September 27, 2022
From Bloomington, Minnesota, to the famous Fairmont in San Francisco, and back again, Nick Mathewson has spent the majority of his career in the hospitality industry. Now, he’s taking those people skills and love for learning to a position in customer success with Kipsu!
July 26, 2022
Communicating with guests before their stay via hotel texting has proven to increase direct bookings, as well as improve the overall guest experience. Channels such as Google Business Messages allow hotel teams to answer questions pre-arrival, book stays for repeat customers, and operate efficiently with lean teams.
June 15, 2022
Kipsu is named on the Star Tribune's Top 200 Workplaces of 2022, the third year of recognition.
May 18, 2022
Digital Assets allows you to create a library of helpful information to easily share with guests within Kipsu. This feature can save your team time and effort while providing valuable advice and particulars to guests, conveniently at their fingertips.
May 4, 2022
Kipsu announced today a partnership with Wyndham Hotel and Resorts as the provider for the new messaging capability within the Wyndham Hotels and Resorts mobile application. The application will now allow users to instantly communicate with hotel teams in Wyndham’s 8,900+ hotels across 22 brands in 95 countries.
April 12, 2022
Kipsu today announced that IHG® Hotels & Resorts has selected the company as a preferred vendor for all brands and service levels across its portfolio of more than 6,000 hotels in over 100 countries around the world
Kipsu is excited to announce that we have been selected as a Preferred Vendor by IHG Hotels & Resorts for their family of 17 brands. In partnership with IHG, Kipsu is excited to help IHG’s entire portfolio of properties elevate their guest engagement and boost IHG’s guest satisfaction through digital messaging and texting.
March 30, 2022
Hospitality conferences are finally coming back, and we’re making appearances at as many as we can! Get the low-down on where we’ll be and when.
With summer officially here, Kipsuvians took to the outdoors to volunteer with the Minneapolis Park and Recreation at Elliot Park.
June 9, 2018
Learn more about Kipsu's recent accomplishment and what excites long-time Kipsuvians most about the milestone.
May 25, 2018
Happy Mother's Day from Kipsu to you! We wanted to celebrate this special day by highlighting one of our amazing Kipsu moms, Victoria Schanen.
May 15, 2018
Celebrate with us as we officially welcome our 50th Kipsuvian to the team! Our Minnesota-based team has tripled in size since 2016 and is thrilled to cross the 50th team member threshold.
May 5, 2018
Although we all hope to never be caught in an emergency situation, they do happen from time to time. See how a few of our incredible partners leveraged Kipsu to help increase communication and alleviate stress during some unexpected scenarios.
April 26, 2018
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