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Residential turnover rates are crazy high—but they don't have to be! Nobody wants to move. These 3 things will improve your renter retention.
Moving is one of life's most stressful events—make residents feel at ease by making move-in day pleasant with tools like digital messaging.
Digital messaging is a great solution for connecting with residential communities. But with just about everything digital, it takes a bit extra to make messages feel personal. With these 5 tips, ensure that your residents know that they're dealing with a real person.
September 1, 2022
As the rental industry becomes even more competitive and demanding, it may be time to adopt the “best-of-breed” model to connect with residents via resident texting and other digital messaging platforms. Not only does it provide a seamless communication line for residents and property managers, but it’s the way the people want.
August 25, 2022
More residents in their apartment during hours that the unit would traditionally be empty has led to a new sensitivity around weekday noise and disruption. A robust digital guest engagement platform can ensure you are communicating in a way that is efficient for your team and convenient for your work-from-home residents.
August 1, 2022
While a CRM can send and receive text messages, it doesn't necessarily have all the capabilities needed for robust and rich resident engagement. Explore aspects of resident messaging that property managers should consider when evaluating systems and solutions.
July 26, 2022
In the multifamily industry, resident experience is No. 1. Making sure this experience is top notch is at the forefront of increased renewal rates and lower turnover spend. These seemingly simple but impactful ways to make a property stand out are guaranteed to boost resident satisfaction and increase resident retention.
July 15, 2022
While Google reviews are a great way to research properties and places to live, they're also a very public place where issues and concerns can live. Learn how resident messaging solutions can help properties resolve resident requests before they become a negative review.
April 20, 2023
December 5, 2022
October 14, 2022
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