Rethinking Resident Feedback in Multifamily: Beyond Traditional Surveys
The multifamily industry is at a crossroads, and it's time to reevaluate the conventional wisdom around resident feedback. As the dynamic landscape between residents and property managers continues to shift, the tried and tested methods of traditional surveys are becoming outdated, and the need for alternative forms of communication are necessary. Let’s explore the transformative shift in how the multifamily industry approaches resident feedback.
January 16, 2024