Ho ho ho! It’s the holiday season - one of the busiest times of the year for hotels. Marriott properties know that this is a special time of the year for celebrating with family and friends, and that guests are going to want to feel as much at home as possible. So how do Marriott properties meet the moment? Kipsu’s guest messaging is the tool that helps staff create cherished memories for their guests. We’ve compiled some REAL text conversations between hotel staff and guests that spread the Christmas cheer! From highlighting the holiday festivities around, to delivering presents for the kids, these eleven conversations show how Marriott brings the holiday spirit to their hotels.

*INSERT IMAGES OF TEXT CONVERSATIONS*

Are you ready to brighten the holiday spirits of your upcoming travelers? Take a look at our Marriott Holiday Guide and make sure your team is set up for success!