Kipsu | Meet the moment.

The return on investment: why hotels want Kipsu’s guest messaging in their 2026 budget

It’s that time of year where everyone is looking at budgets for the next year and deciding what is worth keeping, removing, or adding to the budget. As hotels and management companies continue to find ways to increase efficiency and reduce fines and comped rooms, many are evaluating their tech stack. As a leading guest messaging solution trusted by the most recognized brands, Kipsu is the tech tool your hotel needs to boost loyalty recognition, loyalty signups, and survey scores. Here are just a few ways Kipsu can help your hotel realize ROI across the property.

June 18, 2018

Boosting Brand & TripAdvisor Scores in a Limited Service Hotel

La Quinta Inn & Suites Hollister’s 94 rooms are usually filled with a mix of business, leisure, group, family, and walk-in guests. Uniting these travelers is a love of great service at a great price. Now, there are some challenges to delivering great service in limited service environments– teams are smaller, budgets are tighter, and there may not be a world-renowned shiatsu masseuse ready to work the tension out of busy travelers. But LQ Hollister proves that service means much more than some awesome amenities– it means actively listening to guest issues and taking steps to resolve them.

May 25, 2018

Kipsu in All 50 States

Hotel guest messaging can now be found from coast to coast

Learn more about Kipsu's recent accomplishment and what excites long-time Kipsuvians most about the milestone.

April 26, 2018

Leveraging Kipsu in Unexpected Situations

Although we all hope to never be caught in an emergency situation, they do happen from time to time. See how a few of our incredible partners leveraged Kipsu to help increase communication and alleviate stress during some unexpected scenarios.

April 26, 2018

Hospitality Highlight: Grand Geneva Resort & Spa

How hotel texting boosts efficiencies across this Wisconsin destination

Grand Geneva Resort is a four-diamond facility and has on-property amenities like a spa, golf course, hiking trails, and ski slopes. The resort primarily attracts guests from the Chicago metro and the greater Milwaukee area. The staff at Grand Geneva have truly embraced the power of text messaging and is taking their exceptional service to the next level. This has helped provide exceptional service which exceeds the expectations guests are hoping for, without the staff having to read between the lines.

February 20, 2018

Hospitality Highlight: Microtel Inn & Suites Shelbyville

Proactively responding to guests with hotel messaging

The Microtel Inn & Suites Shelbyville takes guest service to the next level through Kipsu while also increasing internal operations and survey scores.

January 29, 2018