Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
Reducing hotel costs can feel like a constant balancing act. Cut too much, and you compromise your service and guest experience. Cut too little, and your budget shrinks fast. But there’s good news - some of the biggest costs in hotel operations are preventable or manageable to reduce without sacrificing quality.
By implementing Kipsu Engage for guest messaging, properties within a managed timeshare portfolio have given their guests another reason to leave five-star reviews. Guests were especially wowed by on-property updates, regular guest check-in texts, ability to make requests via text, and front desk response time to requests.
Travelers are showing a real appetite for replacing their prior processes with AI, but this appetite doesn’t necessarily translate across the planning spectrum. How far are travelers willing to automate their experience – and where does this appetite taper off?
October 16, 2018
Read about how the Sofitel London St. James uses technology combined with a dynamite location to provide a fantastic guest experience in the heart of the city.
October 11, 2018
Learn more about why people are drawn to glamping and where this new trend is going in the future.
September 24, 2018
The Mount Pleasant Comfort Inn & Suites is known for being a leading property brand wide. Learn how Kipsu has impacted their guest service operations and helped land their team in the top 5% of all Comfort Inn properties!
September 10, 2018
Leaving fur babies behind while the rest of the family goes on vacation? Most pet parents say, “you’re barking mad!” and hotels are listening.
August 3, 2018
Two hospitality professionals and Kipsu Champions, Heather Strauss and April Storey, discuss their careers in hospitality and what drew them to the industry.
July 31, 2018
Learn how Kipsu's partnership with the Crystal Cove Beach Resort has impacted the resort's communication and guest service on their stunning beachfront property.
Hospitality is one of the industries answering the call to decrease their environmental footprint and support Green Initiatives.
July 20, 2018
Learn more about Kipsu's integration with Apple Business Chat Beta and the latest news on when this technology can be implemented for your team.
A look inside our society's obsession with hauntings, paranormal activities, and all things spooky.
October 21, 2019
Life moves fast in the “City of Presidents.” Learn how this Cambria team used digital messaging to keep up with its on-the-go guests.
October 15, 2019
Two of Kipsu's customer partners, the Hilton Garden Inn Atlanta Downtown and the Hilton Minneapolis, played a role in hosting the previous two Super Bowls.
October 4, 2019
Explore ways to meet and exceed the high expectations of modern business travelers.
September 12, 2019
Learn how this Wyndham property ditched welcome phone calls for text messages to boost guest satisfaction.
August 30, 2019
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