Kipsu | Meet the moment.

4 must-have functionalities for your hotel front desk software

There are several front desk software options on the market today, but not all of them are created equally. Since this is such a critical backbone to the day-to-day business operation and plays such a big role in the guest experience, it is important that you consider these 4 must-have features when selecting your hotel front desk software.

March 16, 2022

Hospitality Highlight: The Curtis Denver

Sharing unique offerings through hospitality messaging at this eclectic DoubleTree

Aaron Bayford has been a Kipsu champion at two previous hotels, and now he’s elevating the guest experience at The Curtis Denver. Explore how hotel texting is used to mitigate problems and increase guest satisfaction.

March 7, 2022

What Is Global Readiness For A Messaging Solution?

Hotel texting is making its way across the industry, and across the globe

Guest messaging in hospitality is on the rise, but there’s a lot to consider on the international scale. From regulatory compliance to 24-hour support, a lot of factors go into providing global messaging in hospitality.

February 22, 2022

How Guest Messaging Can Help Streamline Housekeeping

Save time, energy, and resources by utilizing hospitality texting for housekeeping services

To organize the biggest cost driver in the hospitality industry, many hotel teams are turning to guest messaging for more efficient housekeeping processes.

February 16, 2022

Focusing on the Bright Side With Hotel Messaging

How the team at the Holiday Inn Express & Suites Goodyear/West Phoenix is keeping it positive with hospitality texting

Kipsu’s guest messaging platform is bringing a bit of positivity to busy front desks at the four hotels Megan Newman has in her portfolio.

February 9, 2022

Hospitality Highlight: Sunshine Hospitality

How hotel texting is streamlining guest service at these Wisconsin Wyndhams

Nick Patel of Sunshine Hospitality is using guest messaging to elevate customer experience at his multiple hotels in Wausau, Wisconsin. Explore his journey in the hospitality industry and how he's using guest messaging to create memorable moments with guests.

February 4, 2022

How a Pandemic World Accelerated the Growth of Guest Messaging

Contactless communication grew out of COVID-19 restrictions—now it's here to stay

The hospitality industry was forever changed by COVID-19. Digital messaging is just one way it’s adapting to new technologies, rising customer expectations, and understaffed teams.

Jenae Alderson

October 8, 2021

The Secrets Behind Online Review Sites: How TripAdvisor Works

The ins and outs of the most popular service review site

With more and more hotel options available, guests are turning to their peers for insights and recommendations. This makes understanding how review sites like TripAdvisor work even more critical so you can know how to stand out.

Justin Porter

October 1, 2021

How Messaging Increases Hotel Brand App Adoption

Communicating with guests digitally drives brand app downloads and interaction

As the world returns to normalcy, guest messaging is one hospitality trend that guests have come to expect. Hotel brands are utilizing messaging as a powerful tool to drive loyalty, satisfaction, and brand app downloads.