Hospitality

Kipsu, Inc. Acquires Leading Hotel Operations Software to Enhance Guest Experience and Operational Efficiency

Kipsu, a leader in frontline customer experience software, is proud to announce the acquisition of Lodgistics, a cutting-edge hotel operations software that revolutionizes the way hoteliers manage day-to-day operations, streamline workflows, and enhance guest services.

DoubleTree by Hilton Raleigh-Cary provides stellar service with streamlined communication

See how DoubleTree by Hilton Raleigh-Cary moved up in the overall score rankings by implementing Kipsu Exceed FCX!

4 must-have functionalities for your hotel front desk software

There are several front desk software options on the market today, but not all of them are created equally. Since this is such a critical backbone to the day-to-day business operation and plays such a big role in the guest experience, it is important that you consider these 4 must-have features when selecting your hotel front desk software.

Eva Dixon

June 23, 2021

5 Ways Kipsu Drives Hotel Efficiency

Efficiency is a key factor in guest satisfaction. Here are five ways Kipsu increases your team's efficiency.

For a hotel team, every minute counts. Efficient multitasking and prioritizing of guest requests, hotel tasks, and the deluge of other responsibilities associated with running a successful property means the more time and energy that can be dedicated to providing an excellent guest experience. Take a look at how messaging can streamline operations and keep operations running smoothly!

February 3, 2020

Hospitality Highlight: DoubleTree Boston Cambridge

Making guests feel taken care of with hotel texting

This all-suites Hilton property uses Kipsu to influence SALT scores and build relationships between team members and guests.

December 20, 2019

Merry Christmas and Happy Hospitalidays!

These Kipsu partners are keeping it merry all throughout the holidays with decorations and more

It's the most wonderful time of the year for hotels to transform themselves in Winter Wonderlands. See how these hotel teams go to the North Pole and back to spread some Holiday cheer.

Sierra Thomsen

December 19, 2019

How the Hospitality Industry Is Staying Tuned In

Hotels are paying attention to what millennials are looking for in a stay.

Millennials: They are the generation that popularized avocado toast, selfies, rosé, and setting “squad goals”. But joking aside, Millennials are a serious societal force to be reckoned with.

Carolyn Cooper

November 21, 2019

Grinnell Thanksgiving Traditions

How the Hotel Grinnell makes the holiday season special

The Hotel Grinnell, with its old school roots and modern flair, is home-away-from-home for hundreds of students who can't make it home for the holidays.

Carolyn Cooper

October 21, 2019

A Deep Dive Into the Paranormal Tourism Industry

How spooky season is celebrated at "haunted" locations

A look inside our society's obsession with hauntings, paranormal activities, and all things spooky.

Eva Dixon

October 15, 2019

Rapid Service at the Cambria Hotel & Suites Rapid City

How hospitality messaging is helping this property provide efficient guest service

Life moves fast in the “City of Presidents.” Learn how this Cambria team used digital messaging to keep up with its on-the-go guests.

Hunter Mickelson

October 4, 2019

Super Bowl Host Highlight

What the Hilton Garden Inn Atlanta Downtown is planning for the 2019 Super Bowl

Two of Kipsu's customer partners, the Hilton Garden Inn Atlanta Downtown and the Hilton Minneapolis, played a role in hosting the previous two Super Bowls.

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