Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
Fostering community is important in the multifamily industry, as it boosts resident satisfaction and retention. Property managers should take initiative in creating a strong sense of community to create loyalty and connection with their residents. If you want to boost your property’s reputation and improve overall community morale, take these tips for building your connected community.
A smoother maintenance system isn't just about repairs; it's about making your property a winning place to live for the long haul. So, by getting smart about how you prioritize, organize, and communicate through your maintenance request process, you're not just fixing things faster, you are making residents happier.
Any property manager knows the pains of resident turnover. With an average cost of $4,000 per resident, turnover is expensive, which is why it’s important to make sure you are creating a positive living environment for your tenants. And while there are some uncontrollable factors into a tenant leaving such as life changes or financial reasons, there are several common reasons a tenant leaves that are well within your control. Here are five common reasons many residents cite for not renewing their lease.
July 26, 2022
In the multifamily industry, resident experience is No. 1. Making sure this experience is top notch is at the forefront of increased renewal rates and lower turnover spend. These seemingly simple but impactful ways to make a property stand out are guaranteed to boost resident satisfaction and increase resident retention.
July 15, 2022
While Google reviews are a great way to research properties and places to live, they're also a very public place where issues and concerns can live. Learn how resident messaging solutions can help properties resolve resident requests before they become a negative review.
February 18, 2020
Southern Oregon University used emojis as its newest initiative to elevate student engagement. Residential staff at SOU find digital messaging provides a safe space for their students to communicate.
75% of renters check out a community’s online reviews before making contact. When it comes to your online reputation, a single negative review can steer potential renters away, leaving the managers at a disadvantage. Small things such as delays in communication can spiral into resentment, causing a dent in the property's reputation. What if we were able to address the concerns before they ever went public? Collecting proactive feedback allows your team to address issues before they escalate.
Residential turnover rates are crazy high—but they don't have to be! Nobody wants to move. These 3 things will improve your renter retention.
April 20, 2023
Moving is one of life's most stressful events—make residents feel at ease by making move-in day pleasant with tools like digital messaging.
December 5, 2022
On-site property managers are dealing with it all, and sometimes resident experience falls through the cracks. With humanized digital messaging services, teams can ensure residents are taken care of and increase resident retention.
October 27, 2022
Digital messaging is a great solution for connecting with residential communities. But with just about everything digital, it takes a bit extra to make messages feel personal. With these 5 tips, ensure that your residents know that they're dealing with a real person.
October 14, 2022
As the rental industry becomes even more competitive and demanding, it may be time to adopt the “best-of-breed” model to connect with residents via resident texting and other digital messaging platforms. Not only does it provide a seamless communication line for residents and property managers, but it’s the way the people want.
September 1, 2022
.png)
.png)
.png)
.png)
.png)
