Best Messaging Practices for Each Wyndham Rewards Loyalty Tier

Hospitality loyalty programs are a win-win—guests get rewarded for each hotel stay, and hotel brands get more direct bookings and loyal customers. To ensure all Wyndham Rewards members feel special, use customized messaging for each loyalty tier!

Bringing Hospitality Experience to the Table – Part 3: Tony Trousdale

From the Bellagio Las Vegas to hospitality texting in Minneapolis, Tony Trousdale has done it all in hospitality. His customer-first approach helped him thrive in arguably the most exciting endeavors in the hospitality industry and we’re so lucky he brought those guest-focused skills to Kipsu!

Hotel Text Messaging Is for Everyone

Hospitality messaging isn't just for luxury hotels—digital messaging can help all hotel tiers provide stellar service

Text messaging for hospitality isn’t just for the Waldorf Astoria’s of the world! Messaging with guests creates a better experience for both hotel staff and guests, no matter the hotel tier.

WFH: Work From Home or Work From Hotel?

How hotels are doubling as remote work spaces

A rising trend in just about every industry is remote work. As travelers continue to blend business and leisure (there’s even a word for this: “bleisure”), they’re looking for accommodations that can fit all of their needs. Your hotel can adapt to this hospitality trend by providing secure Wi-Fi, common areas for working, and more.

Bringing Hospitality Experience to the Table – Part 2: Keelie Swafford

Hospitality is a unique industry—from working long hours to meeting people from all over the world, every day is different. That’s why it’s so wonderful to have hotel team experts on the Kipsu team like Keelie Swafford!

Has Hotel Texting Helped the Hospitality Industry Bounce Back?

Travel numbers are still on the rise and getting back to pre-pandemic levels, but hotel staffing isn’t. How is the hospitality industry keeping up with the demand? Tools like hotel text messaging systems have been helping increase efficiency, boost guest satisfaction, and provide contactless communication for cautious guests.

Kipsu Is Off to the Races

All about our unique partnership with Byrd Racing

Kipsu isn’t just a hotel text messaging service — it’s also a sponsor of Byrd Racing! Starting as a partnership with a hotel management company to Circuit of the Americas in Austin to attend a race, it’s been quite the exciting journey.

Bringing Hospitality Experience to the Table Part 1: Nick Mathewson

From Bloomington, Minnesota, to the famous Fairmont in San Francisco, and back again, Nick Mathewson has spent the majority of his career in the hospitality industry. Now, he’s taking those people skills and love for learning to a position in customer success with Kipsu!