Kipsu | Meet the moment.

The return on investment: why hotels want Kipsu’s guest messaging in their 2026 budget

It’s that time of year where everyone is looking at budgets for the next year and deciding what is worth keeping, removing, or adding to the budget. As hotels and management companies continue to find ways to increase efficiency and reduce fines and comped rooms, many are evaluating their tech stack. As a leading guest messaging solution trusted by the most recognized brands, Kipsu is the tech tool your hotel needs to boost loyalty recognition, loyalty signups, and survey scores. Here are just a few ways Kipsu can help your hotel realize ROI across the property.

May 2, 2022

Why WhatsApp is an important tool for hospitality

The most popular digital messaging platform in the world isn't just for friends and family

Hospitality around the world is moving towards using digital messaging to increase guest satisfaction and team efficiency. Guests are rarely away from their smartphones, so the most effective way to communicate with them is through digital messaging channels like WhatsApp.

April 28, 2022

All Aboard the Onboarding Process!

An inside look into what makes the Kipsu onboarding process special

Onboarding for hospitality messaging tools can be a simple and efficient process—Kipsu's personalized approach helps ensure every team is ready to utilize the hotel texting service.

April 25, 2022

Elevating Guest Service With WhatsApp

Using WhatsApp is making all the difference at Shangri-La Al Husn & Shangri-La Barr Al Jissah

Using WhatsApp as a hospitality messaging solution is elevating an already luxury experience for guests at the Shangri-La Al Husn and Shangri-La Bar Al Jissah in Oman.

April 21, 2022

Streamline Hospitality Onboarding With Digital Messaging

How hotel texting can help teams get up to speed

With travel numbers nearing pre-pandemic levels and high turnover in the industry, onboarding is as important—and potentially stressful—as ever. Good thing there are ways to outline a process and streamline it with tools like digital messaging platforms!

April 18, 2022

5 Ways To Increase Guest Satisfaction With WhatsApp

How hotels can boost satisfaction scores with the most popular digital messaging app

Digital messaging in hospitality can help bridge language gaps, increase efficiency for lean hotel teams, and create a more accessible channel for effective communication. Learn how to use WhatsApp to increase guest satisfaction at hotels worldwide.

April 12, 2022

IHG Names Kipsu As Preferred Vendor

International Hotels Group has named Kipsu as a preferred digital messaging partner

Kipsu is excited to announce that we have been selected as a Preferred Vendor by IHG Hotels & Resorts for their family of 17 brands. In partnership with IHG, Kipsu is excited to help IHG’s entire portfolio of properties elevate their guest engagement and boost IHG’s guest satisfaction through digital messaging and texting.

Sonja Swanson

April 11, 2022

How Messaging Increases Marriott Bonvoy App Adoption

Communicating with guests digitally drives Marriott Bonvoy app downloads and interaction.

The ultimate goal is for your guests to download and use the app. Tens of millions of dollars have been spent on developing brand apps. Today, guests can manage nearly every aspect of their stays from the palm of their hand. However, the adoption of branded apps continues to present a consistent challenge for hotel brands. Use guest messaging as a vehicle for app downloads and Marriott loyalty.

April 11, 2022

What’s Up With WhatsApp?

How the most popular digital messaging app is changing the hotel industry

Texting is a popular messaging channel, but only in the U.S. Learn why hotels should be using other digital messaging channels in hospitality like WhatsApp to reach international guests, help bridge language barriers, and create a memorable experience.

Hospitality

The return on investment: why hotels want Kipsu’s guest messaging in their 2026 budget

Kipsu, Inc. Acquires Leading Hotel Operations Software to Enhance Guest Experience and Operational Efficiency

How The Drake Hotel leverages tech to improve team efficiency