Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
Holiday Inn Plainview - Long Island by IHG leverages Kipsu Engage and Kipsu Exceed to improve both guest experience and hotel operations. We sat down with Kunal Patel, General Manager, and Patrick Thompson, Front Office Manager, to learn more about their hotel’s success with guest messaging and digital ticketing.
From the moment guests arrive, they expect a high level of attention and care. That's why Marriott hotels are turning to guest messaging to provide the personalized and attentive service that modern travelers crave. When hotels use guest messaging, they see improvements in their survey scores and overall guest satisfaction.
Whether it is food and beverage requests or team dashboards, these five guest messaging features are sure to make an IHG stay unforgettable.
June 29, 2021
Kipsu and Quore have joined up to integrate Kipsu’s world-class guest messaging with Quore’s best-in-class maintenance ticketing system to ensure your team operates as efficiently as possible.
June 23, 2021
For a hotel team, every minute counts. Efficient multitasking and prioritizing of guest requests, hotel tasks, and the deluge of other responsibilities associated with running a successful property means the more time and energy that can be dedicated to providing an excellent guest experience. Take a look at how messaging can streamline operations and keep operations running smoothly!
February 3, 2020
This all-suites Hilton property uses Kipsu to influence SALT scores and build relationships between team members and guests.
December 20, 2019
It's the most wonderful time of the year for hotels to transform themselves in Winter Wonderlands. See how these hotel teams go to the North Pole and back to spread some Holiday cheer.
December 19, 2019
Millennials: They are the generation that popularized avocado toast, selfies, rosé, and setting “squad goals”. But joking aside, Millennials are a serious societal force to be reckoned with.
November 21, 2019
The Hotel Grinnell, with its old school roots and modern flair, is home-away-from-home for hundreds of students who can't make it home for the holidays.
October 21, 2019
A look inside our society's obsession with hauntings, paranormal activities, and all things spooky.
October 15, 2019
Life moves fast in the “City of Presidents.” Learn how this Cambria team used digital messaging to keep up with its on-the-go guests.
A recent case study gives an in-depth look at text messaging’s unique ability to impact extended stay hotels from day-to-day operations to long-term guest satisfaction.
November 8, 2018
Travelers are seeking unique, localized experiences and major hotel brands are responding. Journey down the introduction, impact, and growing trend of soft brands in the hospitality industry, which shows no signs of slowing down.
November 5, 2018
Read about how the Sofitel London St. James uses technology combined with a dynamite location to provide a fantastic guest experience in the heart of the city.
October 16, 2018
Learn more about why people are drawn to glamping and where this new trend is going in the future.
October 11, 2018
The Mount Pleasant Comfort Inn & Suites is known for being a leading property brand wide. Learn how Kipsu has impacted their guest service operations and helped land their team in the top 5% of all Comfort Inn properties!
September 24, 2018
.png)
.png)
