Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
From the moment guests arrive, they expect a high level of attention and care. That's why Marriott hotels are turning to guest messaging to provide the personalized and attentive service that modern travelers crave. When hotels use guest messaging, they see improvements in their survey scores and overall guest satisfaction.
Whether it is food and beverage requests or team dashboards, these five guest messaging features are sure to make an IHG stay unforgettable.
Especially in hospitality, hotel staff are putting in the extra work on this popular travel weekend, and they deserve so much praise for their efforts! So let’s raise a toast to the people who really put the “labor” in Labor Day.
December 21, 2018
The Atlanta Staybridge Suites is known for its desirable location and their unique offerings. Learn how Kipsu has increased its staff’s ability to personalize conversations and show its individuality!
November 16, 2018
The hospitality industry is gaining momentum within the social media world and is seeing the perks of engaging with potential guests.
November 8, 2018
A recent case study gives an in-depth look at text messaging’s unique ability to impact extended stay hotels from day-to-day operations to long-term guest satisfaction.
November 5, 2018
Travelers are seeking unique, localized experiences and major hotel brands are responding. Journey down the introduction, impact, and growing trend of soft brands in the hospitality industry, which shows no signs of slowing down.
October 16, 2018
Read about how the Sofitel London St. James uses technology combined with a dynamite location to provide a fantastic guest experience in the heart of the city.
October 11, 2018
Learn more about why people are drawn to glamping and where this new trend is going in the future.
September 24, 2018
The Mount Pleasant Comfort Inn & Suites is known for being a leading property brand wide. Learn how Kipsu has impacted their guest service operations and helped land their team in the top 5% of all Comfort Inn properties!
September 10, 2018
Leaving fur babies behind while the rest of the family goes on vacation? Most pet parents say, “you’re barking mad!” and hotels are listening.
SynergyMMS is one of the best task managers in hospitality. Kipsu's integration allows for hotel staff to loop in their guest requests without ever having to leave the Kipsu dashboard.
April 24, 2023
Kipsu is helping hundreds of IHG hotels in over 10 countries work smarter instead of harder. Here's how the last year of partnership has allowed Kipsu to support IHG hotels worldwide.
April 17, 2023
Tech integration is elevating the guest experience for hotels all around the world. Features like guest messaging are making it easy for front desk to get ahead of the problem before it's a review.
April 10, 2023
From welcome messages to check out reminders, there's no shortage of ways to use loyalty recognition to improve loyalty scores. Here's our easiest tips to implement to start boosting your scores and keep growing your business.
March 28, 2023
At the Wyndham Palmas Beach & Golf Resort, there’s a lot going on—horseback riding, golf, and beaches for guests to enjoy, and new renovations happening for all the hotel rooms. To keep things running smoothly, Hotel Operations Manager Ashley Ann Rosa uses hotel guest messaging to check in on guests, deliver room service, and more.
January 27, 2023
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