The return on investment: why hotels want Kipsu’s guest messaging in their 2026 budget

It's too expensive to NOT have Kipsu!

It’s that time of year where everyone is looking at budgets for the next year and deciding what is worth keeping, removing, or adding to the budget. As hotels and management companies continue to find ways to increase efficiency and reduce fines and comped rooms, many are evaluating their tech stack. As a leading guest messaging solution trusted by the most recognized brands, Kipsu is the tech tool your hotel needs to boost loyalty recognition, loyalty signups, and survey scores. Here are just a few ways Kipsu can help your hotel realize ROI across the property. 

Improve your housekeeping operations with these key strategies

Update your hotel's SOP to maximize efficiency and improve the guest experience

When you have high standards of cleanliness, you are promoting guest satisfaction, brand loyalty, and overall profitability. But are you making the most of this crucial component? Improvement in your housekeeping SOP will make it easier for your team to maintain a high level of cleanliness. Here are several strategies you can use to improve your housekeeping operations. 

Front desk responsiveness: why your hotel’s response time matters

And best practices when responding to guests

One of the most crucial aspects of that communication that guests will notice is your responsiveness. Are you responding to your guests quickly and appropriately? If guests feel ignored, they are going to leave negative reviews and look elsewhere for their next trip. If you want guests to be satisfied, you need to address their issues quickly.

Streamlining hotel operations with closed-loop communication using ticketing software

Keep BOH communication efficient and effective with ticketing technology

Closed-loop communication ensures that messages are not only sent but also received, understood, acted upon, and confirmed. In hotels, this reduces errors and miscommunication, improving team alignment and boosting guest satisfaction. By leveraging hospitality technology for team communication, like Kipsu Exceed FCX, hotel staff see an increase in efficiency and guest satisfaction. 

How The Drake Hotel leverages tech to improve team efficiency

The Drake Hotel leveraged Kipsu Exceed FCX to improve team communication and operational efficiency.

The Drake Hotel leveraged Kipsu Exceed FCX to improve team communication and operational efficiency.

DoubleTree by Hilton Raleigh-Cary provides stellar service with streamlined communication

See how DoubleTree by Hilton Raleigh-Cary moved up in the overall score rankings by implementing Kipsu Exceed FCX!

Kipsu, Inc. Acquires Leading Hotel Operations Software to Enhance Guest Experience and Operational Efficiency

Kipsu, a leader in frontline customer experience software, is proud to announce the acquisition of Lodgistics, a cutting-edge hotel operations software that revolutionizes the way hoteliers manage day-to-day operations, streamline workflows, and enhance guest services.

6 benefits of hotel guest messaging

How hotel texting will bring your team success

Implementing new technology can be a tough decision for hoteliers. Will it provide a better experience or will it add more chaos? Guest messaging is becoming increasingly popular at hotels, and there are several reasons why. Not only does hotel texting benefit your team, it elevates your guest experience. There are several reasons why guest messaging is on the rise, so let’s look at these six benefits of guest messaging.