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Fostering community is important in the multifamily industry, as it boosts resident satisfaction and retention. Property managers should take initiative in creating a strong sense of community to create loyalty and connection with their residents. If you want to boost your property’s reputation and improve overall community morale, take these tips for building your connected community.
A smoother maintenance system isn't just about repairs; it's about making your property a winning place to live for the long haul. So, by getting smart about how you prioritize, organize, and communicate through your maintenance request process, you're not just fixing things faster, you are making residents happier.
Any property manager knows the pains of resident turnover. With an average cost of $4,000 per resident, turnover is expensive, which is why it’s important to make sure you are creating a positive living environment for your tenants. And while there are some uncontrollable factors into a tenant leaving such as life changes or financial reasons, there are several common reasons a tenant leaves that are well within your control. Here are five common reasons many residents cite for not renewing their lease.
May 19, 2023
The rise of Built-to-Rent (BTR) communities are purpose-built housing developments popping up on the outskirts of cities that cater specifically to the needs of renters, mark a new trend in a renter’s choice for living arrangements, and have a potential to shake some trees in the multifamily industry.
April 20, 2023
Residential turnover rates are crazy high—but they don't have to be! Nobody wants to move. These 3 things will improve your renter retention.
December 5, 2022
Moving is one of life's most stressful events—make residents feel at ease by making move-in day pleasant with tools like digital messaging.
October 27, 2022
On-site property managers are dealing with it all, and sometimes resident experience falls through the cracks. With humanized digital messaging services, teams can ensure residents are taken care of and increase resident retention.
October 14, 2022
Digital messaging is a great solution for connecting with residential communities. But with just about everything digital, it takes a bit extra to make messages feel personal. With these 5 tips, ensure that your residents know that they're dealing with a real person.
September 1, 2022
As the rental industry becomes even more competitive and demanding, it may be time to adopt the “best-of-breed” model to connect with residents via resident texting and other digital messaging platforms. Not only does it provide a seamless communication line for residents and property managers, but it’s the way the people want.
August 25, 2022
More residents in their apartment during hours that the unit would traditionally be empty has led to a new sensitivity around weekday noise and disruption. A robust digital guest engagement platform can ensure you are communicating in a way that is efficient for your team and convenient for your work-from-home residents.
August 1, 2022
While a CRM can send and receive text messages, it doesn't necessarily have all the capabilities needed for robust and rich resident engagement. Explore aspects of resident messaging that property managers should consider when evaluating systems and solutions.
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