Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
Kipsu’s guest messaging and hotel operations software has proved time and time again that it is an effective resource across IHG properties for service recovery. Engagement between guests and staff, creating and resolving tickets based on guest requests, and keeping documentation of conversations, are very useful in rectifying current bad experiences and preventing them in the future.
Read up on industry news, guest engagement best practices, and stories from Kipsu partners.
The Microtel Inn & Suites Shelbyville takes guest service to the next level through Kipsu while also increasing internal operations and survey scores.
February 20, 2018
January 29, 2018
Discover how the Courtyard San Diego Gaslamp is using Kipsu to connect with each guest and offer a personalized, unique experience during every stay.
January 25, 2018
The United States has designated today, January 21st, as a day to remember, honor, and reflect on the courageous and historic strides made by Dr. Martin Luther King Junior and the American Civil Rights movement. Although the changes in American law, workplaces, and society since Dr. King’s time have bent towards equality, there still exists great achievements to be made.
January 21, 2018
Tips and tricks on how to provide a memorable and seamless stay for your guests while unprecedented snow affects parts of the United States.
December 30, 2017