Kipsu | Meet the moment.

5 ways to stay agile in the 2026 hospitality industry

2026 is shaping up to demand hoteliers to refocus their operations in the new year. From a growing divide between the luxury and economy segments, to unprecedented decreases in international tourism to the United States, the state of the hospitality industry requires new and creative ways to meet the moment for travelers.

Kipsu's Marriott Holiday Guide

With the joy of the holidays comes a flurry of air travel and family trips across the country. In a competitive industry like hospitality, this is a great opportunity for the Marriott brand to step up their guest service and stand out from the rest. Good thing we made you a list of ways that hotel guest messaging can help with this busy season and spread some holiday cheer along the way!

January 13, 2023

How To Boost Brand Loyalty: Luxury Edition

Ways to solidify your luxury brands and build out a loyal customer base

Loyal customers come back, so it’s important to build a brand and a level of service that resonates with guests. At luxury brands, going the extra mile and providing stellar service is key to boosting brand loyalty.

January 9, 2023

Branded or Independent?

What to consider when acquiring your next hotel property

When expanding your portfolio, there’s a lot to think about: location, size of the property, tier, etc. One of the most important distinctions is if it’s a branded property or an independent hotel—with both come pros and cons, so we’ve laid the groundwork for you.

January 5, 2023

Optimize the Off-Season With Hotel Guest Messaging

How to keep bookings steady and enhance the guest experience this winter season

While January through March can be slow travel months, there are still ways to drive bookings and impress guests. Entice people to travel with exciting offerings, stellar guest experiences, and open communication via hotel texting.

December 27, 2022

Focusing on the Team at Nofar Hotel Group

How this family-owned hospitality business is empowering team members with digital messaging and elevating the guest experience

At the family-owned Nofar Hotel Group, the focus is on the employee. Dedicated to the growth and development of each and every team member, this Midwest hospitality portfolio is using hotel guest messaging to ensure both the guest and staff experience is above and beyond.

December 20, 2022

How Kipsu Partners Are Keeping It Merry

From decorating the lobby to giving gifts to the community, our partners know how to spread some holiday cheer!

This season, we’re spreading some holiday cheer by sharing how Kipsu partners decorate their properties and make every guest’s stay festive. From gingerbread houses to hot cocoa bars, we truly have some amazing partners!

December 19, 2022

The rise of the staycation

How to provide stellar service even as guests stay close to home

Whether it’s due to the price of gas, or travelers found a new love for their home cities during the pandemic, more and more U.S. travelers are staying home this year—and making a vacation out of it. Make sure every guest’s trip is special, even if they’re just steps away from home.

December 12, 2022

Kipsu Holiday Guide

5 ways digital messaging can help hotels better service their guests and spread some holiday cheer

Equip staff working during the busy holiday season and add some festive cheer by using hotel guest messaging! With increased efficiency and the ability to personalize communication, both staff and guests will be happy this holiday season.

December 7, 2022

Keeping Up With the Ever-Evolving Guest

Satisfy even the most demanding guests and stay up to date with what they’re expecting with tools such as hotel guest messaging

In an industry that’s always changing, it’s important to stay up to date with trends to keep guests happy. Make sure your guest experience stands out with tools like digital messaging for hospitality.