Kipsu | Meet the moment.

6 benefits of hotel guest messaging

Implementing new technology can be a tough decision for hoteliers. Will it provide a better experience or will it add more chaos? Guest messaging is becoming increasingly popular at hotels, and there are several reasons why. Not only does hotel texting benefit your team, it elevates your guest experience. There are several reasons why guest messaging is on the rise, so let’s look at these six benefits of guest messaging.

January 19, 2023

The tech takeover of the hotel industry

How technology is transforming hospitality for the better

While many travelers are still adjusting to the technological advancements in the hospitality industry, there’s no doubt that hotel technology has made each and every stay smoother for both guests and staff.

January 13, 2023

How To Boost Brand Loyalty: Luxury Edition

Ways to solidify your luxury brands and build out a loyal customer base

Loyal customers come back, so it’s important to build a brand and a level of service that resonates with guests. At luxury brands, going the extra mile and providing stellar service is key to boosting brand loyalty.

January 5, 2023

Optimize the Off-Season With Hotel Guest Messaging

How to keep bookings steady and enhance the guest experience this winter season

While January through March can be slow travel months, there are still ways to drive bookings and impress guests. Entice people to travel with exciting offerings, stellar guest experiences, and open communication via hotel texting.

December 27, 2022

Focusing on the Team at Nofar Hotel Group

How this family-owned hospitality business is empowering team members with digital messaging and elevating the guest experience

At the family-owned Nofar Hotel Group, the focus is on the employee. Dedicated to the growth and development of each and every team member, this Midwest hospitality portfolio is using hotel guest messaging to ensure both the guest and staff experience is above and beyond.

December 19, 2022

The rise of the staycation

How to provide stellar service even as guests stay close to home

Whether it’s due to the price of gas, or travelers found a new love for their home cities during the pandemic, more and more U.S. travelers are staying home this year—and making a vacation out of it. Make sure every guest’s trip is special, even if they’re just steps away from home.

December 12, 2022

Kipsu Holiday Guide

5 ways digital messaging can help hotels better service their guests and spread some holiday cheer

Equip staff working during the busy holiday season and add some festive cheer by using hotel guest messaging! With increased efficiency and the ability to personalize communication, both staff and guests will be happy this holiday season.

December 7, 2022

Keeping Up With the Ever-Evolving Guest

Satisfy even the most demanding guests and stay up to date with what they’re expecting with tools such as hotel guest messaging

In an industry that’s always changing, it’s important to stay up to date with trends to keep guests happy. Make sure your guest experience stands out with tools like digital messaging for hospitality.

November 28, 2022

“Guilty Travel”: The Rise of the Eco-Conscious Traveler

How to accommodate the growing number of environmentally-friendly guests

Nowadays, as people are now used to traveling less after a year or two of the industry stalling, they’re coming back with some guilt about the environmental responsibility of their travel. Make these guests at ease by following sustainable practices and utilizing hospitality messaging to ensure they’re aware of your efforts.