Bringing Hospitality Experience to the Table Part 1: Nick Mathewson

From Bloomington, Minnesota, to the famous Fairmont in San Francisco, and back again, Nick Mathewson has spent the majority of his career in the hospitality industry. Now, he’s taking those people skills and love for learning to a position in customer success with Kipsu!

Why Should Hotels Be Messaging With Google Business Messages?

The real reasons behind the power of GBM for hotels

Communicating with guests before their stay via hotel texting has proven to increase direct bookings, as well as improve the overall guest experience. Channels such as Google Business Messages allow hotel teams to answer questions pre-arrival, book stays for repeat customers, and operate efficiently with lean teams.

Kipsu Named On Top 200 Workplaces 2022

Kipsu is named on the Star Tribune's Top 200 Workplaces of 2022, the third year of recognition.

5 Digital Assets To Keep in Your Kipsu Arsenal

How to keep key information organized within the Kipsu platform

Digital Assets allows you to create a library of helpful information to easily share with guests within Kipsu. This feature can save your team time and effort while providing valuable advice and particulars to guests, conveniently at their fingertips.

Kipsu integrates with Wyndham Hotels & Resorts App

Kipsu announced today a partnership with Wyndham Hotel and Resorts as the provider for the new messaging capability within the Wyndham Hotels and Resorts mobile application. The application will now allow users to instantly communicate with hotel teams in Wyndham’s 8,900+ hotels across 22 brands in 95 countries.

IHG Names Kipsu Preferred Messaging Vendor

Kipsu today announced that IHG® Hotels & Resorts has selected the company as a preferred vendor for all brands and service levels across its portfolio of more than 6,000 hotels in over 100 countries around the world

IHG Names Kipsu As Preferred Vendor

International Hotels Group has named Kipsu as a preferred digital messaging partner

Kipsu is excited to announce that we have been selected as a Preferred Vendor by IHG Hotels & Resorts for their family of 17 brands. In partnership with IHG, Kipsu is excited to help IHG’s entire portfolio of properties elevate their guest engagement and boost IHG’s guest satisfaction through digital messaging and texting.

Catch Kipsu at These Conferences!

Hospitality conferences are finally coming back, and we’re making appearances at as many as we can! Get the low-down on where we’ll be and when.