Resident Engagement

More than a calendar invite: how connection-focused messaging boosts event attendance

Resident events activities can often be looked at simply by the numbers. How many people attended? How many signed up? But just as each resident is more than a statistic, the success of these events goes beyond numbers.

Tips to building a strong sense of community in multifamily housing

Fostering community is important in the multifamily industry, as it boosts resident satisfaction and retention. Property managers should take initiative in creating a strong sense of community to create loyalty and connection with their residents. If you want to boost your property’s reputation and improve overall community morale, take these tips for building your connected community.

How a resident engagement model increases retention

Property Managers are always looking for ways to reduce costs and increase revenue, and resident retention is important for both of these. There are several reasons why resident retention is significant to multifamily success. With resident turnover, you are spending more money to find new tenants and conduct any repairs to make sure the property is move-in ready. And while you are spending money there, you are losing revenue to a vacant space. Kipsu’s resident messaging is here to build strong relationships between residents and management.

Thor Olson

July 18, 2023

Conversations With a Professional: Strategies Multifamily Can LEARN From the Hospitality Industry

Webinar Key Takeaways on Implementing Hospitality Management Strategies Into the Multifamily Industry

During our recent webinar on adopting luxury hotel strategies into the multifamily industry, our resident hospitality expert, Nick Mathewson, shared a wealth of valuable insights. Let's take a closer look at these key takeaways to implement new property management strategies so you can start elevating the resident experience.

Eva Dixon

July 12, 2023

5 Resident Challenges That Property Managers Can Solve With Messaging

Messaging can play a crucial role in solving resident challenges by providing an efficient, accessible, and effective means of communication. Read how powerful messaging can be by helping address these 5 common, yet challenging resident experiences.

Take a look at five common challenges that your tenants may experience, and ways that property managers can solve those challenges with resident messaging.

June 28, 2023

Welcome Home: The Power of a Well-Executed Move-In Process on Resident Happiness

In the bustling world of multifamily living, the journey begins with the move-in process, where the foundation for resident happiness is laid. Read how the transformative power of a well-executed move-in process, exploring how it sets the stage for a positive living experience and shapes resident happiness.

In the bustling world of multifamily living, the journey begins with the move-in process, where the foundation for resident happiness is laid. Read how the transformative power of a well-executed move-in process, exploring how it sets the stage for a positive living experience and shapes resident happiness.

Lucianne Colon

April 20, 2023

You Need Better Resident Retention. Here's 3 Ways To Make Them Stay.

Residential turnover rates sit at a whopping 40%, but they don’t have to.

Residential turnover rates are crazy high—but they don't have to be! Nobody wants to move. These 3 things will improve your renter retention.

Megan Gillett

December 5, 2022

From Stress to Success: How Digital Messaging Play a Role in a Hassle-Free Move In

How digital messaging can help relieve stress for new residents

Moving is one of life's most stressful events—make residents feel at ease by making move-in day pleasant with tools like digital messaging.

October 14, 2022

5 Ways To Personalize Digital Messaging for Multifamily Properties

Use digital messaging to connect with residents at your property.

Digital messaging is a great solution for connecting with residential communities. But with just about everything digital, it takes a bit extra to make messages feel personal. With these 5 tips, ensure that your residents know that they're dealing with a real person.

September 1, 2022

Why it's time to adopt a “best-of-breed” model in multifamily

How to accommodate for residents who are expecting more

As the rental industry becomes even more competitive and demanding, it may be time to adopt the “best-of-breed” model to connect with residents via resident texting and other digital messaging platforms. Not only does it provide a seamless communication line for residents and property managers, but it’s the way the people want.

August 25, 2022

4 Reasons Texting Is Key for Work From Home Residents

Why digital messaging is the best way to communicate with those who work from home

More residents in their apartment during hours that the unit would traditionally be empty has led to a new sensitivity around weekday noise and disruption. A robust digital guest engagement platform can ensure you are communicating in a way that is efficient for your team and convenient for your work-from-home residents.

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