3 Tech Innovations Every IHG Property Needs

Hotel tech is becoming an integral part of the industry—from guest messaging to efficient integrations with PMS, learn about the industry’s must-have for IHG Hotels and Resorts worldwide.

Everyone Belongs at the Crowne Plaza Suites Providence-Warwick Airport

There's a group for everyone at this Rhode Island spot and they're using digital messaging to communicate

From salt collector conferences to karate competitions, the Crowne Plaza Suites Providence-Warwick Airport has the event space for any group. Learn how they keep it all straight with hospitality guest messaging.

What Is “Bleisure”?

Everything you need to know about the new travel trend

The bleisure phenomenon that combines business and leisure travel is taking over the hospitality industry. Learn how hotels can keep up and use tools like digital messaging to make guest experiences better than ever.

5 Digital Assets To Keep in Your Kipsu Arsenal

How to keep key information organized within the Kipsu platform

Digital Assets allows you to create a library of helpful information to easily share with guests within Kipsu. This feature can save your team time and effort while providing valuable advice and particulars to guests, conveniently at their fingertips.

What other channels besides SMS should your hotel be using?

Texting isn't the only digital messaging channel guests are using

Texting for hotels has proven an improved guest experience, but it’s not the only channel available. Top hospitality messaging services like Kipsu provide a way to communicate with guests on all of their preferred channels, from social media to WhatsApp.

Creating Open Lines of Communication With Hotel Texting

How the Crowne Plaza Suites Pittsburgh South is connecting with guests via digital messaging

For years, the Crowne Plaza Suites Pittsburgh South has been using hospitality messaging to fulfill guest requests, consolidate information, and even book reservations directly through texting for hotels—overall boosting satisfaction scores at the property.

How Digital Messaging and Mobile Key Can Work Together

The growing technology behind contactless check-in and how it makes for an efficient stay

As hotel technology becomes more ingrained at properties large and small, features like mobile key are taking the industry by storm. Combining mobile key with digital messaging platforms can elevate the guest experience and help with any troubleshooting that may arise during contactless check-in.

Increasing Efficiency Through the Wyndham App Integration

How digital messaging integrates with the Wyndham app for a streamlined experience

With the Kipsu + Wyndham Hotels & Resorts app integration, guests can communicate through the app directly with the front desk team, Wyndham properties can build brand engagement, and satisfaction scores can skyrocket with more human touchpoints.