Kipsu | Meet the moment.

Tips to improve the unit maintenance process

A smoother maintenance system isn't just about repairs; it's about making your property a winning place to live for the long haul. So, by getting smart about how you prioritize, organize, and communicate through your maintenance request process, you're not just fixing things faster, you are making residents happier.

Resident turnover: 5 common reasons why your tenants move out

Any property manager knows the pains of resident turnover. With an average cost of $4,000 per resident, turnover is expensive, which is why it’s important to make sure you are creating a positive living environment for your tenants. And while there are some uncontrollable factors into a tenant leaving such as life changes or financial reasons, there are several common reasons a tenant leaves that are well within your control. Here are five common reasons many residents cite for not renewing their lease.

How a resident engagement model increases retention

Property Managers are always looking for ways to reduce costs and increase revenue, and resident retention is important for both of these. There are several reasons why resident retention is significant to multifamily success. With resident turnover, you are spending more money to find new tenants and conduct any repairs to make sure the property is move-in ready. And while you are spending money there, you are losing revenue to a vacant space. Kipsu’s resident messaging is here to build strong relationships between residents and management.

Sonja Swanson

November 14, 2023

How a Hospitality Mindset in Multifamily Boosts ROI

The skills of hospitality that transfer to multifamily

Adopting a hospitality mindset in the multifamily industry can lead to significant growth in ROI. Here are 10 ways this can happen.

Thor Olson

September 26, 2023

Property Managers and Personal Phones: Protecting Resident Data in a High Turnover Industry

Why the easiest way to connect with a resident isn't necessarily the safest way to connect.

In today’s fast-paced multifamily industry, the use of personal phones to contact residents has become common practice. While it offers convenience and flexibility, it poses significant security risks, particularly in an environment with high turnover rates. Let’s delve into the potential dangers and explore solutions to safeguard resident data.

Sonja Swanson

September 12, 2023

Elevate Your Student Housing: A Digital Messaging Guide for the School Year

Because there are many ways that you can use messaging to connect with students beyond move-in day.

Now that your students are settled in, you can let out a sigh of relief for another successful move-in day and gear up for another exciting academic year! While move-in day is over, there are still several ways that you can use digital messaging throughout the school year. Take a look at some ways that you can use messaging to connect with students beyond the move-in day.

August 1, 2023

The Vital Significance of Resident Retention

Six reasons why resident retention is the most important aspect when it comes to multifamily properties.

In multifamily, the success of a community goes far beyond filling vacant apartments and attracting new residents. While acquiring new residents is still important, it is essential to prioritize resident retention in today’s world. Here are a few reasons why keeping your current residents is crucial to property managers in multifamily living.

Thor Olson

July 18, 2023

Conversations With a Professional: Strategies Multifamily Can LEARN From the Hospitality Industry

Webinar Key Takeaways on Implementing Hospitality Management Strategies Into the Multifamily Industry

During our recent webinar on adopting luxury hotel strategies into the multifamily industry, our resident hospitality expert, Nick Mathewson, shared a wealth of valuable insights. Let's take a closer look at these key takeaways to implement new property management strategies so you can start elevating the resident experience.

Eva Dixon

July 12, 2023

5 Resident Challenges That Property Managers Can Solve With Messaging

Messaging can play a crucial role in solving resident challenges by providing an efficient, accessible, and effective means of communication. Read how powerful messaging can be by helping address these 5 common, yet challenging resident experiences.

Take a look at five common challenges that your tenants may experience, and ways that property managers can solve those challenges with resident messaging.

June 28, 2023

Welcome Home: The Power of a Well-Executed Move-In Process on Resident Happiness

In the bustling world of multifamily living, the journey begins with the move-in process, where the foundation for resident happiness is laid. Read how the transformative power of a well-executed move-in process, exploring how it sets the stage for a positive living experience and shapes resident happiness.

In the bustling world of multifamily living, the journey begins with the move-in process, where the foundation for resident happiness is laid. Read how the transformative power of a well-executed move-in process, exploring how it sets the stage for a positive living experience and shapes resident happiness.

May 19, 2023

Built-To-Rent: Reshaping the Rental Landscape and Multifamily Industry

BTR communities add a new twist to the competitive field for multifamily operators

‍The rise of Built-to-Rent (BTR) communities are purpose-built housing developments popping up on the outskirts of cities that cater specifically to the needs of renters, mark a new trend in a renter’s choice for living arrangements, and have a potential to shake some trees in the multifamily industry.

Multifamily