Why Marriott Guests Love Guest Messaging

From the moment guests arrive, they expect a high level of attention and care. That's why Marriott hotels are turning to guest messaging to provide the personalized and attentive service that modern travelers crave. When hotels use guest messaging, they see improvements in their survey scores and overall guest satisfaction.

Welcome

Kipsu Blog

Read up on industry news, guest engagement best practices, and stories from Kipsu partners.

Read the Blog

Texting Benefits for Accountable Care Organizations (ACO’s)

Unveil the pros of patient texting for healthcare providers, especially Accountable Care Organizations (ACO’s). From reducing readmissions to increasing adherence and member retention, there are countless ways that patient messaging benefits both those seeking care and those providing it.

August 30, 2022

4 Reasons Texting Is Key for Work From Home Residents

More residents in their apartment during hours that the unit would traditionally be empty has led to a new sensitivity around weekday noise and disruption. A robust digital guest engagement platform can ensure you are communicating in a way that is efficient for your team and convenient for your work-from-home residents.

August 25, 2022

Creating Relationships at the Avid Hotel Roseville-Minneapolis North

The avid hotel Roseville-Minneapolis North is increasing efficiency and creating relationships with guests via hospitality texting. Whether it’s updates about the property or fostering friendships with regulars, hotel texting is bridging the gap between guest and hotel team.

August 25, 2022

HIPAA Compliant Patient Texting

To provide better care, healthcare providers are turning to patient messaging. But there’s a lot to consider to remain HIPAA compliant and protect patient data—to ensure practices align with regulations, it’s best to work with a provider who is well-versed.

August 23, 2022

5 Ways Hotel Messaging Streamlines Everyday Operations

By incorporating hotel messaging into their every day routine, hospitality team members can streamline operations by coordinating internally, communicating instantly, and integrating with PMS and maintenance systems.

August 19, 2022

Subscribe to our newsletter

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Welcome to our blog

Why Marriott Guests Love Guest Messaging

Healthcare staff are burnt out, and patients are feeling the pain, too.

More than a calendar invite: how connection-focused messaging boosts event attendance

Hospitality

These 5 trends are making an impact on full-service and luxury hospitality in 2026

5 guest messaging features that create a luxury experience for IHG guests

Celebrating the unsung heroes of hospitality this Labor Day

Elevate the luxury experience: Ways Marriott hotels can help guests take advantage of onsite amenities

Healthcare

Reaching transient patients with digital messaging

HIPAA compliance when texting your patients

The importance of communication in healthcare

Closing Gaps in Healthcare

Multifamily

Tips to building a strong sense of community in multifamily housing

Tips to improve the unit maintenance process

Resident turnover: 5 common reasons why your tenants move out

How a resident engagement model increases retention

Other Industries

Preventing Negative Reviews With Digital Messaging

Clearing Up Problems Before They Happen With Guest Messaging

Tis the Season of Shopping: Black Friday 2019

HITEC Minneapolis Special: The Ultimate Guide to Our Restaurants

Kipsu News

Celebrating Women's History Month at Kipsu with Kelly Eisele

Meritocracy and Diversity

Dive in with Cara Sego: finding the career that fits best

Dive In With Iloriem McLaughlin: A Career Journey From Healthcare to Tech